Security Technical Specialist- Access Control

Johnson Controls • Boca Raton, FL

3d • Hybrid

About The Position

Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life. What you will do As a Security Technical Specialist specializing in CCure Access Control Systems, you will play a key role in delivering technical expertise as part of the Professional Services team, implementation services, and training for Johnson Controls’ Software House and American Dynamics platforms. This role emphasizes system design, migrations, upgrades, implementation of product features, client and dealer training and support, ensuring that solutions are delivered with high performance, security, and reliability. You will collaborate with clients, system integrators, and internal teams to deploy, configure, and optimize enterprise security platforms, while also contributing to the development of best practices and custom solutions that address unique customer requirements.

Requirements

• High School Diploma or equivalent experience.
• Strong background in Information Technology.
• Proficiency in SQL/T-SQL is highly desirable.
• Exceptional communication and presentation skills.
• Outstanding customer service and problem-solving abilities with a sense of urgency.
• Adept at managing multiple priorities while working independently with a focus on detail.
• Team player capable of collaborating at all levels within Johnson Controls and client organizations.
• Willingness to travel approximately 50-75% of the time within the United States.
• Proficient in Microsoft Windows, SQL databases, and presentation software.

Nice To Haves

• Experience in the Physical Security industry.
• Knowledge of CCURE 9000 and American Dynamics Victor platforms is preferred.

Responsibilities

• Deliver technical sessions both remotely and on-site, demonstrating strong presentation and communication skills.
• Configure environments to support hands-on training, testing, and system migration activities.
• Partner with Sales and System Integrators to understand and address technical project requirements.
• Lead and support professional services efforts, ensuring minimal disruption and optimal performance.
• Assist system integrators by showcasing product features, capabilities, and integration options.

Benefits

• Competitive salary
• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
• On-the-job and cross-training opportunities
• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
• JCI Employee discount programs (The Loop by Perk Spot)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED