Security Team Specialist I - 1st Shift

Commonwealth of Massachusetts • Worcester, MA

4d • Onsite

About The Position

The Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking dynamic applicants for the role of Security Team Specialist I. The selected candidates conduct patrols to protect life and property and to maintain a secure campus environment by assuring compliance with laws, rules, and regulations. This is a 40-hour position. The schedule is on First Shift, 6:00 AM - 2:00 PM, with Week 1: Sunday/Wednesday & Week 2: Tuesday/Saturday as the days off.

Requirements

• Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Ability to apprehend trespassers and violators of the law.
• Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews, and examining records and documents.
• At least one (1) year of full-time or equivalent part-time, experience in work involving the protection and/or security of buildings, equipment or individuals, or any equivalent combination of the required experience and the substitutions below.
• Applicants applying for positions within the Department of Youth Services, Department of Mental Health and Department of Public Health are required to obtain and maintain a valid certification in Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and first aid.
• Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Nice To Haves

• Prior health care facility security experience.
• Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
• Given the population served, bilingual or multilingual fluency.

Responsibilities

• Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire, and damage to property.
• Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls.
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assist in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professional assistance.
• Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and request repairs to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree