Security Systems Technician Lead (Sheriff)

Shelby County Government•Memphis, TN

6d•Onsite

About The Position

This position works under general supervision and will focus on the development and implementation of cutting-edge security technologies and systems. The role involves supervising Security Systems employees, including training and preparing assignment projects. The technician will perform evaluations, conduct independent analyses of existing security systems, and determine department needs. Responsibilities include preparing documentation for system purchases, supporting and maintaining installed systems, verifying functionality, and troubleshooting issues. The role also involves determining storage and bandwidth requirements, installing replacement equipment, performing routine maintenance, and creating documentation for system locations and settings. Collaboration with vendors for parts and services is also a key aspect of the role.

Requirements

Five (5) years of experience working directly with planning, installing, and maintaining surveillance, access control, and alarm equipment or in a related field.
Associates degree from an accredited college or university in applied science or related degree; OR An equivalent combination of related education and/or experience.
Project management skills; the ability to take ownership of a project from start to finish.
Knowledge of CCTV cameras, DVRs/NVRs, Access Control, Burglar and Fire Alarm Systems, General low voltage electronic circuitry, PC components, Windows OS, and networking.
Experience with complex IT projects with an emphasis on systems integration.
Must have knowledge and experience with IP video.
Strong computer skills.
Well organized and able to multitask.
Must be able to work independently as well as within a team.
Subject to a background check for any convictions that have a substantial relationship to potential job duties.

Nice To Haves

Specific knowledge of emerging and advanced security technologies is strongly desired.
Familiarity with matrix switches and multiplexers.

Responsibilities

Supervises Security Systems employees, including training and preparing assignment projects.
Performs evaluations and makes training available when needed.
Conducts independent analyses of existing cameras, DVRs, NVRs, access control systems, and alarm systems.
Determines department surveillance and access control needs.
Prepares requirement documents, bid specifications, and/or requests for proposals as needed for the purchase of surveillance, access control systems, and alarm systems.
Supports and maintains all cameras, DVRs, NVRs, access control systems, alarm systems once they are installed.
Verifies that all installed systems are functioning by testing equipment, connections and signals, identifying and correcting problems as required.
Determines storage needs and bandwidth requirements for new surveillance equipment.
Installs replacement equipment (cameras, DVRs, NVRs) as needed.
Troubleshoots any reported problems with camera equipment.
Assists users in using, viewing and recording videos.
Performs routine maintenance and updates on surveillance equipment.
Prepares floor plans and documentation linking camera and access control equipment locations as well as including network and resolution setting information about each device.
Calls supporting vendors when needed for ordering parts or services.
Performs other related duties as required or directed.