About The Position
The role involves supporting the delivery of advanced physical security solutions and connected device services for a global client environment. The Project Support Engineer will operate with a high level of autonomy, taking ownership of delivery outcomes while supporting projects end-to-end across design, implementation, and ongoing service. This is a dynamic, fast-paced environment where adaptability, attention to detail, and a passion for continuous improvement are key.
Requirements
- 5+ years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems
- Thorough understanding of IT principles and practices
- Good understanding of enterprise security in a business environment.
- Solid understanding of security operations, design, and system integration.
- A good understanding of security systems Analog and IP CCTV, Access Control, Intrusion
- Must be I.T literate and proficient.
- An understanding of IT principles and practices
- Must be proficient and familiar in the use of Microsoft Office products.
Nice To Haves
- Intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical (there is no expectation for deep technical breadth).
- Lenel Certified to a minimum of professional level, expert level would be preferable.
- Subject matter expert in physical security.
- Experience of AutoCAD LT for creation and manipulation of 2D security layout designs is desirable.
- Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Responsibilities
- Supporting the delivery of electronic security systems in line with client standards (Microsoft-aligned)
- Providing hands-on technical support across: System design and configuration, Programming and evaluation, Commissioning and verification, Managing on site vendor delivery
- Ensuring all systems meet required compliance, performance and quality standards
- Driving continuous improvement in service delivery through: After-action reviews, Data analysis and reporting insights, Vendor and audit assessments, Lessons learned and corrective actions
- Contributing to the evolution of technical standards and documentation by working closely with regional leadership and global shared services teams.
Benefits
- Industry-leading training and career development opportunities
- Competitive, equitable compensation and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
