Security Systems Install and Service Engineer
About The Position
OCS Security is seeking a Security Systems Engineer to maintain and enhance our relationships with esteemed clients in multiple sectors including Public, Private, Construction, Retail and Sports venues. The ideal candidate will primarily focus on the maintenance and servicing of their Intruder Alarm, CCTV and Access Control systems, with some works on Panic / Affray Alarms, Nurse call and EVCS and an element of remedial and small works. The selected candidate must work collaboratively with team members and interact with clients and other trades in a professional and tactful manner, thereby positively representing the Company. This role requires regular site visits, emphasising a customer-centric approach at all times. The Security Engineer will report directly to the Local Service Manager.
Requirements
- A minimum of three - five years' experience in a similar role.
- CSCS Card
- ECS Card
- IPAF
- PASMA
- First Aid
- SSSTS
- Manufacturer Training
Nice To Haves
- Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential.
- Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.
Responsibilities
- Managing all relevant documentation
- Ensuring customer expectations are consistently met
- Managing workload effectively
- Quality Management
- Achieving company KPIs for attendance in line with client SLAs
- Collaboration and teamwork
- Problem-solving
- Delivering exceptional customer service
- Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
- Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
- Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
- Observing and following company health and safety protocols to contribute to a safe working environment
Benefits
- professional development
- career progression
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
