Security System Technician (HMAP5)

Security Engineers•Marysville, OH

About The Position

Security Engineers, Inc. is seeking an organized, detail-oriented, client-focused Security Systems Technician who takes initiative, communicates effectively, and delivers high-quality service and support. The technician configures, maintains, assembles, and programs security systems, including access control and video management systems and their related field devices. The role includes installation, repair, troubleshooting, documentation, customer support, and coordination with outside contractors. The position may involve after-hours trouble calls and occasional emergency calls. Employment is contingent on satisfactory completion of a post-offer background investigation and drug screen; a criminal background check may be required by law for this safety-sensitive role. This is a full-time, first-shift position; the posting also lists school hours, weekends, and summers.

Requirements

High school diploma or equivalent.
At least 1 year of verifiable security systems technician experience or 3 years of related experience.
Experience with Lenel OnGuard is essential.
Strong mechanical aptitude and troubleshooting skills.
Working knowledge of field electronics, computer hardware and software, data networks, cabling, and AC/DC voltage.
Strong interpersonal, communication, organizational, and time-management skills.
Ability to work independently and manage multiple tasks simultaneously.
Must be at least 18 years old.
Must have or be able to obtain any required licenses or certifications.
Unexpired state-issued driver's license and an approved motor vehicle record when driving duties are required.
Eligible for registration under the employer's Ohio security guard agency license (ORC Chapter 4749).

Nice To Haves

Associate degree or higher in electronics, engineering, or a related field.
At least 3 years of related security systems experience.
Experience with Honeywell Pro-Watch, Milestone XProtect, ExacqVision, EST, or AVTEC.
AutoCAD experience.
Prior certified law enforcement officer.
Prior military experience.

Responsibilities

Configure, maintain, assemble, and program access control and video management systems, including card readers, electronic door hardware, cameras, panic devices, gate hardware, and intercom/phone devices.
Maintain, replace, and configure access readers, magnetic locks, iSTAR panels, boards, cameras, DVRs, duress buttons, and gate arms as needed.
Represent the client when coordinating with outside contractors on security device installations and repairs.
Service and troubleshoot systems according to approved guidelines and standards.
Mount and terminate field devices and run, strip, and terminate cables as required.
Read and follow installation prints and diagrams.
Respond to trouble calls and occasional emergency after-hours calls.
Accurately document installation and maintenance activity.
Maintain customer rapport by resolving concerns and answering questions.
Maintain a safe and secure work environment and keep security information confidential.
Maintain job knowledge through educational opportunities and technical publications.