Security Support Specialist

Alternatives, Inc.•Billings, MT

2d•Onsite

About The Position

We are hiring a Security Support Specialist. The Security Support Specialist is an integral part of our security team. This role is crucial in assisting Client Advisors and Security staff with daily transports, functions, and overall support to ensure smooth operations for both residents and staff. The position requires flexibility, strong communication skills, and the ability to work effectively with offenders in a 24/7 facility environment.

Requirements

Firm, fair, and consistent boundaries with residents.
Empathy and the ability to understand and share the feelings of others.
Customer service skills to effectively interact with residents and staff.
Flexibility to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility.
Ability to work with offenders and handle tasks such as transporting, restraining, and transferring them as needed.
Excellent communication and organizational skills.
High School Diploma.
Ability to pass federal drug testing and a background check.
Valid driver’s license and the ability to be added to the Agency's insurance.

Responsibilities

Transporting residents to appointments, errands, and jail placements as required.
Overseeing residents in the kitchen program and monitoring as needed.
Covering hospital duties.
Overseeing residential clients and security functions.
Organizing and monitoring the transport calendar, working cooperatively with medical staff to ensure residents' appointments are adhered to.
Assisting residents and vendors entering or leaving the facility.
Assisting with security and agenda checks, ensuring residents are accounted for.
Performing daily interoffice mail delivery duties.
Conducting security functions such as pat-downs, UA screenings, breathalyzers, and headcounts.
Serving as role models of acceptable and expected behavior for the residents.
Reporting and regularly communicating information to other team members.
Writing notes and Incident Reports (IRs) for residents, positively reinforcing good behavior.
Attending meetings.

Benefits

Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
Vision: Affordable plans are available for employees, children, and families at a low cost.
Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
Short-and-Long-term Disability: 100% employer-paid coverage for employees.
401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
AFLAC: Supplemental plans are available to employees and their families at employee cost.
PTO Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year. Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years. Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.
Paid Holidays Full-Time Employees: Enjoy 11 paid holidays. Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.
Student Loan Forgiveness: Alternatives is a PSLF-approved employer.
Scholarship Program: Subject to eligibility requirements as well as program availability and continued funding level.
Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance!
Career Growth: We love to promote from within!