Security Support Specialist

Alternatives, Inc.•Billings, MT

1d•$18 - $20•Onsite

About The Position

We are hiring: Security Support Specialist - Alpha House Starting wage: $18.00-$20.00/hour, DOE. Job type: Full-time, Non-Exempt Standard Hours: 11am-7pm Monday-Friday; some flexibility needed at times for transports and other needs, to be discussed at interview and/or offer stage. Training: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for taking on your role. After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer. These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered schedule after that. Our Security/Operations teams are led by experienced Operations Supervisors with over 25 years of combined experience in the corrections field. Each facility's Security/Operations Department includes Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff who ensure smooth operations for both residents and staff. We are excited to welcome a Security Support Specialist to our team to assist with daily transports, functions, and overall support, helping everything run smoothly.

Requirements

Firm, fair, and consistent boundaries with residents
Empathy and the ability to understand and share the feelings of others
Customer service skills to effectively interact with residents and staff
Flexibility to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility
Ability to work with offenders and handle tasks such as transporting, restraining, and transferring them as needed
Excellent communication and organizational skills
High School Diploma
Ability to pass federal drug testing and a background check
Valid driver’s license and the ability to be added to the Agency's insurance

Responsibilities

Transporting residents as needed
Overseeing residents in the kitchen
Covering hospital duties
Overseeing residential clients and security functions
Overseeing residents in Kitchen program and monitoring as needed
Transporting residents to appointments, errands, and jail placements as required
Organizing and monitoring the transport calendar, working cooperatively with medical staff to ensure residents' appointments are adhered to
Assisting residents and vendors entering or leaving the facility
Assisting with security and agenda checks, ensuring residents are accounted for
Performing daily interoffice mail delivery duties
Conducting security functions such as pat-downs, UA screenings, breathalyzers, and headcounts
Serving as role models of acceptable and expected behavior for the residents
Reporting and regularly communicating information to other team members
Writing notes and Incident Reports (IRs) for residents, positively reinforcing good behavior
Attending meetings

Benefits

Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
Vision: Affordable plans are available for employees, children, and families at a low cost.
Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
Short-and-Long-term Disability: 100% employer-paid coverage for employees.
401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
AFLAC: Supplemental plans are available to employees and their families at employee cost.
PTO Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year. Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years. Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.
Paid Holidays Full-Time Employees: Enjoy 11 paid holidays. Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.
Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
Scholarship Program: Subject to eligibility requirements as well as program availability and continued funding level.
Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance!
Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10+ years.