Security Support Officer - #26-23698

US Tech Solutions•Cranberry Township, PA

16d•Onsite

About The Position

Serve as the primary administrator for the facility's access control and badge management program. Create, program, issue, modify, and deactivate employee, contractor, and visitor access badges. Process access requests in Envoy and ensure required approvals are obtained and documented in accordance with company policies. Coordinate with building security regarding base building access, badge activation/deactivation, and access-related issues affecting common areas and building-managed systems. Maintain accurate records of badge assignments, access requests, access levels, and authorization approvals. Participate in periodic audits of badge assignments. Monitor facility CCTV, access control, and other security systems to identify suspicious activity, security concerns, safety hazards, or policy violations. Respond appropriately to security events, alarms, and access control alerts. Troubleshoot badge and access-related issues and coordinate resolution with building security, vendors, and internal stakeholders as needed. Provide reports related to access control, badge issuance, visitor activity, incidents, and security investigations. Support investigations by providing access control records, badge activity, visitor logs, and video surveillance information as required. Provide security presence and support for employee-related activities, meetings, and workplace situations requiring security assistance. Input visitor information into Envoy.

Requirements

High school diploma or equivalent.
Minimum 1-3 years of security, law enforcement, military, loss prevention, facilities security, or related experience.
Strong verbal and written communication skills.
Ability to remain calm and make sound decisions during emergencies.
Proficiency with Microsoft Office applications and security-related software systems.
Strong attention to detail, organizational skills, and situational awareness.

Nice To Haves

Previous experience in corporate, industrial, manufacturing, or commercial security environments.
Experience with access control systems, badge management, CCTV monitoring, visitor management, and security investigations.
Experience administering facility access permissions and employee/contractor credentialing programs.
First Aid, CPR, and AED certification.
Certified Security Officer (CSO) certification preferred.
Other security-related certifications, training, or professional development are a plus.

Responsibilities

Serve as the primary administrator for the facility's access control and badge management program.
Create, program, issue, modify, and deactivate employee, contractor, and visitor access badges.
Process access requests in Envoy and ensure required approvals are obtained and documented in accordance with company policies.
Coordinate with building security regarding base building access, badge activation/deactivation, and access-related issues affecting common areas and building-managed systems.
Maintain accurate records of badge assignments, access requests, access levels, and authorization approvals.
Participate in periodic audits of badge assignments.
Monitor facility CCTV, access control, and other security systems to identify suspicious activity, security concerns, safety hazards, or policy violations.
Respond appropriately to security events, alarms, and access control alerts.
Troubleshoot badge and access-related issues and coordinate resolution with building security, vendors, and internal stakeholders as needed.
Provide reports related to access control, badge issuance, visitor activity, incidents, and security investigations.
Support investigations by providing access control records, badge activity, visitor logs, and video surveillance information as required.
Provide security presence and support for employee-related activities, meetings, and workplace situations requiring security assistance.
Input visitor information into Envoy.