Security Supervisor (General Application)

Obama Foundation•Chicago, IL

13d•Onsite

About The Position

The Obama Foundation is seeking a Security Supervisor for the Obama Presidential Center. This role is responsible for maintaining high standards in building safety services and will serve as a main point of contact for Security personnel in daily operations, leading shift operations. The position involves patrolling a designated area, responding to guest concerns and security threats, and establishing a welcoming yet secure environment. Supervisors will wear a provided uniform and are responsible for providing oversight and direction during emergency situations. Designated patrol areas may change based on campus needs. The Security Supervisor reports directly to the Head of Security.

Requirements

High school diploma or equivalent (required).
2+ years of security experience.
1 year in a supervisory/lead role preferred.
Valid security guard license or certifications as required by state law.
Basic computer skills (i.e., incident reporting, email, scheduling systems).
Commitment to Obama Presidential Center mission and an inclusive environment.
Strong leadership, communication, and conflict-resolution skills.
Significant experience in security operations, including roles with increasing responsibility.
Ideally experience in a supervisory or management capacity.
In-depth knowledge of security procedures, technology systems, risk assessment, emergency response, and crisis management strategies.
Knowledge of relevant laws and regulations related to security, safety, and preservation of property.
Ability to stand and walk on foot for extended periods of time as well as to work both independently and as part of a team.
Strong leadership, communication, customer service, and problem-solving skills.
Flexibility of hours including but not limited to early morning, late night, weekends, and holidays across campus in both indoor and outdoor environments.
Ability to work onsite at the Obama Presidential Center in Jackson Park and/or other Obama Foundation locations in Chicago.

Nice To Haves

1 year in a supervisory/lead role.
Experience in a supervisory or management capacity.

Responsibilities

Ensure security and safety in spaces throughout the Obama Presidential Center including the Museum, Presidential Suite, Forum and Programming spaces, Library, Home Court athletic center, and general grounds.
Oversee and direct security personnel, including training and evaluating staff.
Create and manage shift schedules to ensure adequate coverage at all times.
Conduct regular performance reviews and address any issues or concerns with team members.
Oversee the security operations center, including security technology to oversee safety of visitors, staff, property, and fellow officers.
Greet and screen visitors, share Center information and directions with guests.
Maintain high visibility around the Center, sharing a welcoming and respectful presence.
Assist in development and implementation of safety procedures including crowd control, emergency response, or civil unrest.
Regularly assess potential security risks and vulnerabilities, and recommend improvements.
Oversee day-to-day security operations, including patrols, monitoring, and emergency response.
Maintain assigned sector/campus area with a clear presence, working alongside Visitor Experience staff when applicable for a welcoming and safe environment.
Establish a working knowledge of security systems and technology onsite, utilizing digital systems to enhance efficiency.
Document and report incidents, including detailed records of occurrences, responses, and outcomes.
Lead safety training of Obama Presidential Center personnel responsible for public-facing roles including Events, Visitor Experience, and programming staff.
Participate in training, drills, and certification processes to further the safety of self, staff, guests, and property.
Keep a working knowledge of safety protocols and equipment, with a clear understanding of standard conduct in the event of an emergency or situation including fire, active assailant, civil unrest, HazMat, etc.
Conduct regular risk assessments to identify potential security threats and vulnerabilities.
Coordinate with local law enforcement, fire departments, and other external agencies to enhance security and respond to incidents.
Facilitate maintenance, inventory, and adjustments to supplies, equipment, and uniforms.