Security Supervisor

Ingleside at Rock Creek•Washington, DC

6h•Onsite

About The Position

Seeking a talented Security Supervisor to work in our Senior Living Community in Northwest Washington DC. About Ingleside at Rock Creek: Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified.

Requirements

High school diploma or general education degree (GED)
one (1) to three (3) years of security supervision experience with unarmed security certification required
equivalent combination of education and experience
Incumbent should be able to apply practical knowledge and understanding to carry out instructions furnished in written and oral form
possess high-quality verbal and written communication ability
strong customer service skills
always be available

Nice To Haves

Certified Dementia Practitioner Training
UKG Wallet (Daily Pay)
Tickets to Work

Responsibilities

Provides safety and security to residents, visitors, and employees of Ingleside’s residents and communities.
Establishes/maintains the community-wide security program to include training, scheduling, and evaluating security officers.
Create and maintain all security related records including but not limited to logs, unusual occurrences, and incident reports.
Ensures all areas of the community comply with the security, safety and fire requirements set by the District of Columbia.
Investigates all instances of property loss and/or disturbances; writes and reviews thorough report of findings and sends to Executive Director, Director of Community Health Services, Director of Property Management and Assistant Director of Property Management.
Conduct/ assists with facility safety drills and/or emergency situations including but not limited to code greens (elopement drills), code red (fire drills) and all other EOP (emergency operation plan) emergencies.
Partners with HR to escorts terminated employees from the property and ensures all community property has been returned.
Maintains and updates all security department files, ensuring all information is accurate.
Reports any emergency situation to the fire or police department immediately and ensures appropriate staff is notified in a timely fashion.
Ensures all visitors are parked in appropriate parking spaces, resolves issues as needed.
Assists nursing staff with lifting and/or escorting residents within the community.
Reviews/monitors security camera, lifeline, or SARA system throughout community.
Assists in general maintenance duties, repairs, or requests on an as needed basis.
Assumes the role of maintenance mechanic when requested and calls for backup if unable to resolve maintenance issues.
Handles simple maintenance repairs to include light fixtures, HVAC, basic plumbing, etc.
Aides in determining and resolving power outages throughout the community.
Removes snow during the winter; salts sidewalks and entrances throughout the community.
Records, completes, and returns maintenance paperwork to the Property Manager.
Acts as a leader and manager of assigned positions; ensuring productivity, efficiency, and accuracy in work performed.
Maintains payroll and time off request for all security officers; forwards to Assistant Director of Property Management.
Creates and posts security officers’ schedules in the security office monthly.
Ensures initial and ongoing training is provided to employees as needed; ensures cross-training is completed as appropriate.
Identifies unacceptable performance and behavior exhibited by employees and takes appropriate action; utilizes progressive discipline policy when appropriate and maintains documentation as required.
Conducts annual performance touchpoints of security officers; sends copies to Director of Property Management, Assistant Director of Property Management and Human Resources.
Monitors and maintains scheduled security checks including, but not limited to rounding scanner, radio, and Assures that security officers follow established policies and procedures.
Assists with screens, interviews, and hiring new security officers on an as needed basis.
Assist with creating and conducting in-service training for staff and residents.
Maintains professional presence when representing Ingleside exhibits degree of professionalism consistent with standards in performance, behavior, and appearance.
Always maintain resident confidentiality according to policies and procedures; use discretion when discussing confidential matters.
Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff.
Maintains positive working relationships with management and coworkers; willingly follow directions and requests as appropriate.
Exhibits professional standards through appearance and demeanor consistent personnel standards.
Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives.
Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from an appropriate supervisor when needed.
Uses tactful, diplomatic communication techniques in all relations with others.
Demonstrates professional development/skills of competency in all activities.
Participates in-service, projects, or committees as time permits.
Maintains all certifications necessary for employment.
Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements, as necessary.
Commits to continually improving his/her skills through participation in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues.
Maintains a current knowledge of federal, state, and other regulations applicable to the job.
Complies with Ingleside established safety rules and practices.
Complies with applicable safety policies and procedures as prescribed by the organization, as well as government regulations.
Reports any potential safety hazard(s) immediately to supervisor or other appropriate personnel.
Reports any injury of resident, visitor, or employee immediately to supervisor or other appropriate personnel.
Help residents, visitors, or employees in an emergency situation following the proper emergency procedures.
Uphold our ARISE values—Accountability, Respect, Innovation, Stewardship, and Excellence—which guide our behavior, decisions, and service to others with purpose and integrity.

Benefits

Full Time Benefits
Roundtrip shuttle transportation to and from FT Totten and Friendship Heights Metro Stations for all employees Daily!
Medical, Dental & Vision Coverage
Company-Paid Short-Term and Long-Term Disability Insurance
Company-Paid Life Insurance
Paid Time Off (PTO) Accrual
Paid Holidays
Educational and US Citizenship Scholarship Opportunities
Onsite CPR Training
Well-Being Model
Eligible Employees May Receive Annual Employee Recognition from Residents
Free Use of Community Pool and Fitness Center
Training and Growth Opportunities
Pet Insurance Available for select employees