Security Supervisor

Casino Del Sol•Tucson, AZ

8d•Onsite

About The Position

Ensures that Security Officers effectively patrol the Gaming Enterprise Division (GED) to maintain the safety and security of guests and team members as well as property. Maintains adequate staffing levels for a safe environment.

Requirements

High school diploma or GED.
Two (2) years of security-related experience, including one (1) year of lead or supervisory experience.
Must be able to work any shift, weekends, holidays, and special events, as needed.
Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
Must have employment eligibility in the U.S.
Must be able to obtain and maintain a valid gaming license/background check.
Must be able to lift, carry, and transport materials and/or equipment on a frequent basis up to 50 pounds.
Must be able to sit, walk, or stand for extended periods of time.
Must be able to reach, pull, kneel, squat, twist, and bend for duties.
Must be able to travel to other CDS properties, or any other events necessary for this specific role.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to follow both verbal and written directions.
Must have computer proficiency with Microsoft Office Suite software.
Must be able to read, write, and effectively communicate with all guests and team members in a positive and professional manner.
Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.
Knowledge of security and fire inspection procedures and practices.
Knowledge of first aid and other safety related practices.
Knowledge of supervisory practices and principles.
Skill in observing situations and decision making.
Skill in dealing courteously with the public.
Strong organizational and planning skills.
Ability to effectively communicate.
Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form.
Ability to operate and communicate through a two-way portable radio to coordinate and dispatch information to all other radio users.
Ability to learn technical material such as safety rules, operation and maintenance instructions, and procedures.
Ability to effectively work in a fast-paced work environment and under pressure.

Nice To Haves

Bilingual (English/Spanish).
A valid driver’s license.

Responsibilities

Ensures Security Officers effectively patrol the GED to maintain the safety and security of people and property.
Patrols the property on assigned shift, identifies potential security and/or safety hazards, and either takes corrective action or reports it to the appropriate individual for corrective action.
Conducts briefings at the start of a shift to inform Security Officers of pertinent information regarding the job or the GED.
Conducts investigations and collects evidence, as necessary.
Prepares and/or requests reports on incidents involving guests, team members, and the facility.
Reviews reports for completeness, accuracy, and identifies activities that need follow-up; provides written and oral reports to supervisor.
Utilizes GED emergency action guides to efficiently handle fires, evacuations, robbery attempts, and life-threatening situations; decides what actions to take based on the situation, facts known, and position limitations.
Acts as On Scene Commander during emergency procedures.
Maintains a working knowledge of special events in order to advise guests and team members.
Prepares schedules and adjusts staffing levels according to business levels and conditions to ensure adequate coverage during a shift.
Supervises and develops Security Officers on assigned shift by mentoring, coaching, and providing performance feedback; works collaboratively with them to design professional development plans that support their continuous learning.
Enforces performance standards, policies, and procedures in accordance with the GED’s expectations and within scope of authority.
Evaluates Security Officers.
Participates in the search and selection process for Security Officers.
Prepares lesson plans and conducts or arranges for training of Security Officers.
Performs day-to-day administrative tasks such as maintaining information files and processing paperwork.
Ensures that sufficient inventory of supplies and equipment is available for staff.
Ensures there is a communication link between management and Security Officers.
Operates company vehicles in a safe manner when needed to conduct Security business.
Ensures compliance with all applicable federal, state, and local laws as well as guest service standards.
Completes assigned projects in a timely manner.
Performs other job-related duties as assigned.