Security Supervisor

TX-HHSC-DSHS-DFPS•Austin, TX

27d•$3,793 - $5,921•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Program Supervisor I (Assistant Supervisor) performs routine (journey-level) administrative and supervisory work within the State Hospital System security program. The Assistant Security Supervisor oversees the operation of the security department specifically providing guidance and training on Security and Safety related processes and procedures to other security team members. The Assistant Security Supervisor evaluates and makes recommendations for changes to the security program that will increase the professionalism and efficiency of the department, including cost saving measures. Supervises the work of others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Essential Job Functions (EJFs): Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Assists in the operations of the security department and supervises the work of assigned security officers. Responsibilities include, but are not limited to, reviewing applications, interviewing candidates, selecting and hiring potential employees, scheduling and assigning workload, establishing performance measures, evaluating work performance, providing feedback and guidance, recommending staff development and training, recommending personnel and disciplinary actions, scheduling and approving leave. Prepares the security schedule and meets with staff on regular daily basis at shift change. Reviews security incident reports for accuracy and timeliness. Reports will be sent to Security Director, Safety Risk Management personnel, other departments, and senior leadership as warranted. Archives the final report according to the incident title, date, and year in a database for future retrieval. Assists with evaluating and developing processes, guidelines, and standards to achieve the overall organizational goals for the security department annually. Implements improved processes based on best practices. Develops security department procedures, policies, rules, and regulations in conjunction with Texas Private Security Bureau. Prepares the security department budget requests by evaluating resources and requesting additional resources such as uniforms, vehicles, and supplies. Prepares and updates the training and operational manuals, educational safety and security programs by revisions, suggestions, and evaluations. Takes an active role in the production and development of documentation for the Security manuals. Assists with developing training and at times conducts training for staff. Conducts monthly and annual fire drills as required on campus buildings, including patient units. Documents the drill response on the fire drill form. Responds to alarms accordingly. Conducts various types of investigations by actively initiating a preliminary investigation, including but not limited to, thefts, collisions, missing or damage to State property, and criminal mischief. Provides bi-monthly training or technical assistance at pre-services training to include new employees in the form of fire drill response, safety response, handicap parking on campus–fire lanes, key security, traffic enforcement, wearing ID badges, and calling 911 vs. 2911. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle.
Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure.
Eligible driving record required based on HHSC Fleet Management policy.
Associate degree and a minimum of twenty-four (24) months’ experience required OR No degree and a minimum of four (4) years of experience required.
One year of supervisory experience
One year of experience writing policy, procedures, reports, or plans.
One year of experience with one or more of the following: Security, Emergency.
Physically able to perform Treatment Intervention and Preventative Strategies (TIPS).
Ability to gather, assemble, correlate, and analyze facts.
Ability to assess the situation, event, or incident and respond appropriately.
Ability to establish goals and objectives.
Ability to devise solutions to administrative problems.

Nice To Haves

Graduation from an accredited four-year college or university with major course work such as Security, Emergency preferred.
Management, Life Safety Code, Hazardous Materials Management, and Medical Equipment Management is generally preferred.

Responsibilities

Assists in the operations of the security department and supervises the work of assigned security officers.
Reviews security incident reports for accuracy and timeliness.
Assists with evaluating and developing processes, guidelines, and standards to achieve the overall organizational goals for the security department annually.
Develops security department procedures, policies, rules, and regulations in conjunction with Texas Private Security Bureau.
Prepares the security department budget requests by evaluating resources and requesting additional resources such as uniforms, vehicles, and supplies.
Prepares and updates the training and operational manuals, educational safety and security programs by revisions, suggestions, and evaluations.
Conducts monthly and annual fire drills as required on campus buildings, including patient units.
Conducts various types of investigations by actively initiating a preliminary investigation, including but not limited to, thefts, collisions, missing or damage to State property, and criminal mischief.
Provides bi-monthly training or technical assistance at pre-services training to include new employees in the form of fire drill response, safety response, handicap parking on campus–fire lanes, key security, traffic enforcement, wearing ID badges, and calling 911 vs. 2911.
Actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.