Security Supervisor - DailyPay - 2nd Shift

GardaWorld • Fayetteville, NC

8d • Onsite

About The Position

The Shift Supervisor is responsible for maintaining strong relationships with both employees and clients, ensuring that the highest quality of customer service and security personnel is present to meet and exceed the client’s financial and operational goals during an assigned shift. Ensure that GardaWorld Security core values are integrated into and throughout all business practices. Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry. Assist in the development and implementation of staffing schedules, payroll, and other reports. Ensure that operational logs, records and post orders are maintained appropriately. Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff. Assist in the selection, orientation, training, and continual development of staff assigned to the account. Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments. Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible. Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting. Immediate responsibility to direct, supervise, and support shift officers. Recommend, nominate, and distribute rewards and recognition. Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination. Supervise & manage employees on your shift at your assigned job site. Maintain a healthy, professional relationship with our client at the assigned site. Exercise independent judgement and sound decision making in performing all duties. Additional duties as assigned.

Requirements

• Must have PPSB License
• CPR Certified
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required
• Must successfully pass an extensive background screening which may include criminal record checks (local, state and federal), drug test, skills assessment test, interviews, and personality profile.
• Negative result on pre-employment drug screen.

Nice To Haves

• 5+ years of experience in a fast paced, complex environment.
• Results and people oriented but can balance business considerations
• Display process driven mentality.
• Highly organized.
• Self-motivated and displays a high sense of urgency.
• Stable progressive work history.
• Excellent communication skills.
• Acts with integrity.
• Resilient and Adaptable.
• Competitive spirit.
• Demonstrated ability to develop relationships at all levels.
• Not afraid to roll up sleeves and get involved in every aspect of the business.

Responsibilities

• Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards
• Assist in the development and implementation of staffing schedules, payroll, and other reports
• Ensure that operational logs, records and post orders are maintained appropriately
• Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
• Assist in the selection, orientation, training, and continual development of staff assigned to the account
• Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
• Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
• Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting
• Direct, supervise, and support shift officers
• Recommend, nominate, and distribute rewards and recognition
• Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination
• Supervise & manage employees on your shift at your assigned job site
• Maintain a healthy, professional relationship with our client at the assigned site
• Exercise independent judgement and sound decision making in performing all duties

Benefits

• We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities.
• We encourage diversity and are proud to be an equal opportunity employer.
• In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.
• 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED