Security Supervisor - Corporate Client

GardaWorld•Santa Clara, CA

5d•Onsite

About The Position

GardaWorld Security Services is seeking a Security Shift Supervisor to join their team. This role requires a strong focus on customer service and the ability to build meaningful connections with people on all shifts in various environments such as office towers, hotels, and shopping centers. The company emphasizes career growth opportunities and is certified by Great Place to Work.

Requirements

Minimum one year of corporate security supervisor experience
Must be 21 years of age
Must have active driver's license
State security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Exceptional customer service skills
Proficient in basic phone & computer skills

Nice To Haves

Preferably two years of corporate security supervisor experience
Security, Military, Law Enforcement experience

Responsibilities

Supervise the security team on your given shift
Train new officers
Help manage schedules to make sure you have zero dark posts during your shift
Act as a liaison between staff and management, ensuring client security requirements are met
Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property