Security Supervisor (Driver's License Required)-38155

Harvard•Philadelphia, PA

3d•$21•Onsite

About The Position

Harvard Protection Services is seeking a Security Supervisor to support our goal of providing best-in-class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect, as well as the employees they lead. We are one of the fastest growing, privately owned providers of high-quality security services in the United States, known for our responsiveness, engaged leadership, and personal care for every employee and client.

Requirements

State or municipality mandated security officer licenses
Minimum High School Diploma, GED or the equivalent
Verifiable and successful supervisory and advanced education and/or certifications preferred
Previous contract security, law enforcement, military, customer service experience is helpful
Must have reliable means of communication and transportation
Must have a security guard license or be able to obtain one within an acceptable period
Strong interpersonal communication skills
Write routine correspondence, to include log entries, incident and reporting
Ability to work in a fast paced, customer service environment
Good time management skills and the ability to prioritize and problem solve
Ability to work independently and in a team environment
Excellent computer skills including Microsoft Office
Driver's License Required

Responsibilities

Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building.
Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
Maintain a professional demeanor, leading staff and aiding customers, employees, and guests.
Maintain a visible presence in the facility / building assigned.
Monitor the environment, with the ability to detect suspicious and unsafe activity.
Answer all phones in a professional manner.
Know the facility / building policies and procedures, lead and enforce them within positions limits.
Follow and coordinate established emergency response, action planning and procedures.
Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation.
Prepare reports on accidents, incidents, and suspicious activities, as required.