Security Supervisor

Homeland Patrol Division Security LLC • Seattle, WA

97d • Onsite

About The Position

HPD Security is currently recruiting for an experienced Security Supervisor in the Seattle, Washington area.

Requirements

• High school diploma or general education degree (GED).
• Two years of successful experience managing multisite security operations
• Strong knowledge of conflict management techniques and ability to de-escalate situations
• Must have a valid Washington State Guard
• Must have a valid Washington Driver's License and a good driving record; no serious infractions in the past 5 years
• Must be a United States citizen, including of U.S. territories and/or commonwealths
• Must be at least 21 years of age
• Ability to pass pre-employment drug screen and criminal background check
• Maintain quality performance, attendance, and a professional appearance
• Strong Leadership and Customer Service skills
• Understanding of Security, de-escalation techniques, and report writing
• Strong oral and written communication skills
• Familiarly with scheduling/ monitoring software programs
• Ability to hold Agents accountable to HPDS standards, verbally and written
• Excellent focus, success-driven, team player
• Ability to multi-task and work under pressure meeting deadlines
• Competent with computer skills and phone applications

Nice To Haves

• Supervisory: 3 years (Preferred)
• Security: 2 years (Required)
• A Leader
• Highly Motivated, works well independently
• People oriented
• Adaptable/flexible
• Can address difficult situations
• Calm under pressure
• Ability of making decisions in emergency situations

Responsibilities

• Supervise and oversee Security Agents
• Conduct regular patrols and inspections of client properties to identify potential security risks or breaches
• Remain active in reviewing and updating Post Orders for Agent tours
• Work closely with the Operations Team and Field Coordinators to understand and assist with needs in the field
• Demonstrate competency with security applications
• Train, monitor, and mentor Agents on proper procedures, protocols, documentation/incident report writing, customer service, and attire
• Provide Agents with feedback and implement corrective actions as needed for lateness, excessive call-outs, failure to comply with post orders and/or tours, uniform compliance, or no call/no show occasions as necessary
• Identify and acknowledge top Agents for growth opportunities
• Anticipate training needs, job review and providing feedback to security staff
• Issue written documentation to Agents when warranted and maintain direct communication with leadership team
• Collaborate with clients, law enforcement agencies, and other stakeholders to address security concerns and develop effective solutions as needed
• Respond to and resolve any security incidents or emergencies in a timely and appropriate manner
• Implement measures to maximize retention by helping to build the HPDS culture
• Drive HPD Security company patrol vehicle while on duty

Benefits

• 401(k)
• Sick leave
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED