Dual rate - Security Supervisor / Security Officer

Pure Canadian Gaming Corp.Calgary, AB
Onsite

About The Position

The Dual-Rate Security Supervisor is responsible for the safety of customers, employees, and property. The Dual-Rate Security Supervisor understands the role of an ambassador and provides positive experiences to all customers. This position requires developed social skills, supervisory, diplomacy, and negotiating skills.

Requirements

  • 1-2 years of security guard experience
  • Strong employee relation skills and abilities
  • Able to meet tight deadlines while maintaining organization and detail
  • Highly motivated and team orientated
  • Possess a highly developed attention to detail
  • Proficient in English verbal and written communication
  • AGLC ProTect
  • AGLC Deal Us In Phase 1 (Phase 2 an asset)
  • Lift and carry over 50lbs
  • Requires open availability
  • Requires the ability to work or Supervise on all/any scheduled shifts; both days and nights.

Nice To Haves

  • Previous supervisory experience is an asset
  • Proficiency in Outlook, Excel, and Word is an asset
  • Gaming Worker Registration is an asset
  • Security Services and Investigators License an asset

Responsibilities

  • Responsible for the overall security of the casino facility, casino employees, and volunteer workers
  • Execute assigned duties in a positive and professional manner in accordance with AGLC regulations
  • Ensuring that all monies and chips are safeguarded in accordance with AGLC
  • Arming and disarming alarm systems as required
  • Assuring guards remain at their assigned post until relieved or otherwise directed by the Security Supervisor
  • Provide prompt, courteous, and friendly service to patrons and to fellow employees
  • Compiling written reports on all incidents or reviewing those completed by guards and signing off on them
  • Liaison with and provide assistance to local police service
  • Conduct preventative patrols and enforce casino policy
  • Work with games managers to provide staff and patron safety
  • Ensure ATMs and NRTs are locked up at close
  • Knowledge of property fire regulations, fire doors, and power outage duties
  • Relieve Monitor Room when required
  • Cover Security Supervisor shifts in the event that a Full-Time Security Supervisor is unable to work (ex: Vacation, sickness, etc.)
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