SECURITY SUPERVISOR/EXPERT
About The Position
Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning. Position Information Job Series: Security – Career Path Classification: Security Supervisor/Expert Class Code: SSE03P Pay Grade: SGS06 Salary Range: $52,137 - $77,163 Job Summary The Security Supervisor/Expert is responsible for overseeing day-to-day security operations within state-owned or state-managed properties. This role ensures the safety of personnel, visitors, and assets by leading a team of security officers, implementing security protocols, and responding to incidents as they arise.
Requirements
- At least two years of experience in security operations, law enforcement, public safety, or a related field, including six months year in a leadership capacity.
- Strong supervisory and team-building skills to promote cohesion and accountability.
- Clear verbal and written communication skills to provide instructions and report incidents professionally.
- Ability to remain calm under pressure and make sound judgments quickly.
- Keen observational skills to detect suspicious behaviors, safety hazards, or procedural lapses.
- Ability to de-escalate tense situations and interact with the public and employees respectfully.
- Maintains discretion with sensitive information and exercises sound ethical judgment.
Responsibilities
- Supervise, assign, and coordinate the activities of security officers or contracted personnel across one or more state facilities.
- Conduct routine inspections and patrols to verify adherence to security protocols and assess conditions of facilities and grounds.
- Respond to security incidents, emergencies, and disturbances; ensure accurate documentation and escalation when appropriate.
- Train new and existing staff on agency-specific security procedures, emergency response protocols, and customer service practices.
- Evaluate staff performance, provide coaching and corrective feedback, and participate in recruitment and scheduling of personnel.
- Maintain daily duty rosters, shift logs, and timekeeping records.
- Enforce state agency security policies and procedures; ensure staff follow applicable laws and internal rules.
- Investigate and report incidents such as theft, vandalism, trespassing, and safety violations.
- Prepare written reports and present findings or concerns to management and law enforcement when needed.
- Oversee the use and management of access control systems, surveillance cameras, alarm systems, and visitor logs.
- Issue and monitor facility access credentials, including badges and temporary passes, in accordance with agency protocols.
- Coordinate drills and participate in emergency preparedness planning in conjunction with agency leadership and emergency services.
- Serve as a key point of contact during facility lockdowns, evacuations, or safety-related events.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
