Security Staff

Boxcar Bar + Arcade•Raleigh, NC

3d•Onsite

About The Position

At Boxcar, our product is a good time. For us, that means cold drinks, exciting games, great pizza, and even better people. Boxcar has four locations across North Carolina. We’re not a chain. We value personality. What ties each spot together is a team that cares deeply about making each guest’s night a great one and looking out for one another. Our vibe is eclectic, sometimes eccentric, but always welcoming. Our customers are a mix of pinball regulars, after-work crews, party-goers, competitive skee-ballers, and folks who just want a smooth drink in a place that doesn’t take itself too seriously. Our Security Staff are the peacekeepers. We aren't looking for bouncers on a power trip. We are looking for professionals who know that the best security is a conversation, not a confrontation. You ensure our guests and employees stay safe, the vibe stays fun, and the wrong people stay out.

Requirements

Kindness, honesty, integrity, and consideration.
Ability to pitch in and help out, even if it's not your core responsibility.
Minimum of 2 years related security experience.
Ability to make sound decisions under pressure.
Take the job seriously, but don’t take yourself too seriously.
Genuine hospitability. You like people, and it shows in how you work.
Reliability. Show up, on time, every time.
Able to stand/walk for 8-hour shifts.
Ability to lift/carry/push over 100 lbs when needed.
Ready to work nights and weekends.

Nice To Haves

Prior military or law enforcement experience is a huge plus.

Responsibilities

Man the door. Greet guests, check IDs, and perform thorough screenings to ensure no weapons or outside alcohol enter the building.
De-escalate first. Diffuse tension and talk people down rather than rile them up. Adhere to our policies on use of force and de-escalation.
Handle the heat. Safely and professionally remove guests who are intoxicated, aggressive, or threatening the safety of others.
Communicate clearly and professionally with the team via walkie-talkie. Contact local police when necessary.
Document everything. If an incident occurs, work with management to save camera footage and complete detailed ‘Incident Reports’.
Support the team by bussing glassware or clearing trash when the door is quiet.