Security Specialist

THE RESCUE MISSION•Tacoma, WA

just now•Onsite

About The Position

Are you passionate about serving your community and our neighbors who are currently unhoused? If so, Tacoma Rescue Mission (TRM) is seeking a Security Specialist to be a part of carrying out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth. The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community. We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support. The Security Specialist fosters a safe, secure, and welcoming environment for all guests, clients, donors, volunteers, and staff by deterring unlawful activity, protecting TRM’s population and property, and ensuring compliance of all established rules and regulations through a trauma-informed, person-first, and grace-based approach.

Requirements

Two years’ experience in related work.
Experience working with or serving alongside marginalized communities.
Basic operating knowledge of office equipment, computers, and Microsoft Office Suites.
Effective de-escalation skills.
Ability to work in and effectively respond to a fast-paced, high-stress environment.
Capacity to accomplish multiple tasks within a short time.
Interpersonal skills.
Skilled in clear and effective written, verbal, and electronic communication.

Responsibilities

Interacts with all guests, clients, donors, volunteers, and staff, monitoring behavior and maintaining good rapport by providing excellent customer service and encouraging all to comply with TRM policies and procedures.
Patrols assigned campus regularly, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen/food storage, office spaces, and campus exterior/surroundings to assure that the campus is safe.
Works collaboratively with other staff, responding to all requests for assistance.
Manages security infringements and emergencies such as loitering, traffic or crowd control, trespassing, fire, medical situations, threats, and performs crisis intervention to de-escalate potential crisis situations as needed.
Ensures that daily documentation is kept concise and complete at all times, investigating all security related accidents/incidents and reporting to supervisor for follow up and direction.
Makes calls to police, fire department, and other first responders as directed and/or as needed.
Maintains resident confidentiality, properly storing and disposing documents per TRM standard.
Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
Performs other duties as assigned to support others and ensure an efficient and effective work environment.