Security Site Supervisor | $22-$25

Securitas Security Services•Norton, MA

6d•$22 - $25•Onsite

About The Position

Securitas Security Services is seeking a Security Site Supervisor to oversee security operations across one or more client sites. This role involves supervising security personnel, ensuring adherence to post orders, managing incidents, providing employee feedback and training, and maintaining strong client relationships. The supervisor will also assist with administrative tasks such as payroll reporting and personnel documentation, and conduct site inspections to ensure compliance and operational effectiveness. The company mission is to protect homes, workplaces, and communities by providing essential security services, and their core values are Integrity, Vigilance, and Helpfulness.

Requirements

Must be at least 18 years of age
High School Diploma or GED (or willingness to complete GED within six months)
Legal authorization to work in the United States
Ability to speak, read, and write English
Reliable transportation and reliable means of communication
Willingness to participate in pre-employment screening, including background check and drug screening
Strong knowledge of security operations, including patrol, inspection, and incident response
Working knowledge of supervisory practices and employee management
Ability to lead, motivate, and develop team members
Strong organizational skills with the ability to manage schedules and multiple priorities
Proficiency in basic computer applications and report writing
Excellent interpersonal and customer service skills, with the ability to engage professionally across diverse environments
Ability to remain calm, professional, and effective in high-pressure or emergency situations
Adaptability to changing environments, procedures, and client needs

Nice To Haves

High School Diploma or GED required
Minimum of 2 years of related experience; retail, security, and supervisor experience required
Equivalent combinations of education and experience will be considered

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel across one or more client sites.
Ensure all post orders are followed, patrols are completed, and required reports are submitted accurately and on time.
Respond to incidents and emergencies, notifying appropriate authorities and client contacts as needed.
Provide coaching, performance feedback, and disciplinary action in alignment with company policies; document all employee interactions appropriately.
Train and onboard security staff, reviewing post orders, expectations, and site-specific procedures.
Assist with payroll reporting and personnel documentation as required.
Partner with management to ensure proper staffing coverage for all assigned posts and shifts.
Conduct routine site inspections to verify compliance, performance standards, and operational effectiveness.
Prepare and submit incident reports, activity logs, and other required documentation.
Maintain strong client relationships through regular communication and by ensuring service expectations are consistently met.
Perform supervisory duties such as interviewing, hiring recommendations, scheduling, directing work, evaluating performance, resolving employee concerns, and addressing operational issues in accordance with company policies and applicable laws.
Support site operations by performing Security Officer duties when necessary.