Security Site Supervisor - Waltham, MA

Securitas Security Services•Waltham, MA

23h•Onsite

About The Position

We help make your world a safer place. We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind. A Security Supervisor is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Requirements

High School Diploma or GED required.
Minimum 2 years of security or supervisory experience.
Must meet all state and local licensing requirements.
Strong leadership, communication, and organizational skills.
Ability to remain calm and professional in high-pressure situations.
Proficient in intermediate computer use and report writing.
Reliable transportation and communication.

Responsibilities

Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.
Train new and existing staff, review post procedures, and ensure team readiness.
Coordinate shift coverage and ensure all posts are staffed appropriately.
Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
Respond to emergencies, conduct investigations, and file detailed reports.
Coach, discipline, and evaluate staff performance; document actions and escalate as needed.
Conduct regular site inspections and patrols to ensure safety and compliance.
Assist with payroll, personnel documentation, and report submissions.