Security Site Supervisor
About The Position
Titan Security is seeking a Site Security Supervisor to lead daily security operations at an iconic, high-profile property in the heart of Chicago’s Loop. Situated within a historic landmark featuring classic Chicago School architecture, modern amenities, and public exhibits, this unique site requires a dedicated leader who balances high-standard safety procedures with exceptional customer service for tenants, international executives, and visitors alike. As the Site Security Supervisor, you will directly manage a team of 5 security officers/supervisors, ensuring top-tier protection, operational excellence, and team development.
Requirements
- High School Diploma or GED required.
- Minimum of 3 years of prior satisfactory experience as a security officer or directly related supervisory experience.
- Must be at least 18 years of age.
- Valid State Security License (PERC) and valid Driver’s License (as applicable).
- Excellent verbal and written English communication skills.
- Proficiency with access control, visitor management, and CCTV systems.
- Ability to pass a pre-employment drug screen and criminal background check.
- Must maintain an active contact phone number.
- Ability to stand, sit, or walk for extended periods.
- Ability to perform extensive interior and exterior foot patrols in any weather conditions.
- Ability to lift, push, and/or pull at least 50 lbs.
Nice To Haves
- Bilingual in Spanish or other languages is a plus.
Responsibilities
- Supervise a team of 5 security officers/supervisors.
- Oversee scheduling, payroll, coaching, recognition, and performance management.
- Conduct site-specific on-the-job training, client-specific training, and annual refreshers adhering to Titan standards.
- Reconcile daily logs, shift responsibilities, and patrol reports.
- Review incident reports prior to submission to Management and coordinate preliminary investigations.
- Develop and maintain up-to-date operational procedures and post orders.
- Understand and qualify for assigned posts, including emergency response protocols mandated by the client.
- Maintain building access control procedures using access control systems, visitor management systems, and CCTV.
- Properly identify and sign in all tenants, visitors, and vendors.
- Respond to incidents and property emergencies.
- Observe departing personnel to guard against theft.
- Monitor security cameras throughout the facility.
- Conduct regular interior and exterior patrols across all property areas regardless of weather, including multi-flight stairwells when needed.
- Provide first-class customer service to all tenants, visitors, and staff.
- Assist with directions and general inquiries.
- Clearly document and report property damage, unusual occurrences, or equipment malfunctions.
Benefits
- Paid Time Off (PTO) and Paid Holidays
- Comprehensive Medical and Dental Insurance
- Continuous skills-enhancing training
- Clear opportunities for career growth and internal promotion
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
