Security Site Supervisor

Securitas Security Services•Andover, MA

8d•Onsite

About The Position

We are seeking an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. This is an exciting opportunity for a proven leader who thrives in a customer-focused environment and is passionate about building strong client relationships while leading a high-performing security team. As the Corporate Security Site Supervisor, you will oversee the daily operations of the security program, provide leadership and guidance to Security Officers, and serve as the primary point of contact between Securitas and our client. The successful candidate is an experienced leader with exceptional customer service skills, strong communication abilities, and a commitment to operational excellence. This role requires someone who is confident interacting with executives, employees, visitors, vendors, and client leadership while maintaining the highest standards of professionalism, accountability, and security.

Requirements

High School Diploma or GED required.
Demonstrated experience leading, coaching, and developing employees.
Excellent communication, organizational, and interpersonal skills.
Strong customer service mindset with a polished, professional appearance and demeanor.
Intermediate computer proficiency, including Microsoft Office and report writing.
Ability to remain calm, decisive, and professional during emergencies.

Nice To Haves

Security supervisory or management experience preferred.
Experience supporting corporate, commercial office, or high-profile environments preferred.

Responsibilities

Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
Coordinate staffing, scheduling, and shift coverage to ensure continuous site operations.
Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.