Security Site Supervisor - Outdoor Public Venue - Chicago, IL

Titan Security Group•Chicago, IL

3d•Onsite

About The Position

Titan Security is seeking a Security Site Supervisor for an outdoor public venue in Chicago, IL. Titan Security is dedicated to serving clients and building careers, offering personalized security solutions and a culture of excellence. Named a nationally recognized Top Workplace, Titan provides opportunities for learning, growth, and success through its core values of being Unified, Transparent, Innovative, Committed, and Accountable. If you are looking for a meaningful career where you can make a difference, Titan wants to talk to you!

Requirements

High school diploma or GED.
3 years prior satisfactory employment as a security officer or directly related experience.
Must be at least 18 years of age.
Valid Security License if required by state.
Driver's license as applicable.
Ability to read, write, speak, and understand English.
Ability to pass pre-employment drug screen and criminal background check.
Must maintain a working telephone number.

Nice To Haves

Bi-lingual skills are considered a plus.

Responsibilities

Supervise operations of an assigned Client site on assigned shift.
Manage a team of 18-22 security officers/supervisors, including training, coaching, development, and support.
Ensure high-quality security services are provided to protect people and property.
Handle escalated security issues or emergency situations appropriately.
Develop staff in technical and professional skills through performance management.
Provide a great work environment by treating staff with respect.
Coordinate and/or conduct site-specific training, client-specific training, and annual refresher training.
Reconcile logs, shift responsibilities, and patrols; review incident reports prior to submission.
Coordinate preliminary investigations.
Develop/maintain operational procedures and post orders.
Train and qualify to work assigned post, understanding specific and general post instructions.
Maintain practical knowledge of additional and emergency post instructions.
Maintain access control procedures.
Utilize access control systems, visitor management systems, and CCTV systems.
Identify tenants and visitors upon arrival.
Ensure visitors and vendors are properly signed in.
Observe departing personnel to guard against theft.
Monitor security cameras.
Respond to incidents including property emergencies.
Conduct general patrols of the entire property, including interior stairs and exterior patrols in all weather conditions.
Assist tenants and visitors with directions and general business information.
Clearly and accurately record data such as property damage, unusual occurrences, and equipment malfunctions.
Maintain clear, accurate logs pertaining to people or property, including packages.
Provide excellent Customer Service.