Security Site Supervisor - Armed

Allied Universal • Killeen, TX

5d • Onsite

About The Position

Allied Universal Services is seeking the position of an Armed Security Site Supervisor. The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Requirements

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid Driver's License.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Nice To Haves

• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers and security officers.
• Supervise site staff and provide coaching, recognition and discipline within approved empowerment range.
• Communicate staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates.
• Assure that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Assure that employee grievances are heard with help from appropriate branch or region HR support employees.
• Handle crisis situations at the client site, calmly and efficiently.
• Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED