Full-Time Security Shift Supervisor: (Monday - Friday, 3PM - 11PM)

Comstock • Reston, VA

2d • Onsite

About The Position

The Security Shift Supervisor for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. This role involves completing hourly patrol routes, managing access control, preventing property damage, and enforcing policies. The supervisor will also handle issue reporting, maintain records, and assist with events. Specific duties may vary between Reston and Loudoun Station locations, including managing valet services and traffic flow at Reston Station.

Requirements

• High School Diploma
• Must be certified security officer by the state of Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct of routine foot patrols in and around building
• Perform other duties as assigned
• Observation and reporting of safety issues
• Issue banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Assist the Marketing team before, during, and after events as needed
• Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
• Ensure that the plaza marketing plan is followed for Special events
• Manage traffic coming onto the plaza and keep it moving

Benefits

• Medical
• Dental
• Vision
• 401K Match
• Life Insurance
• Career Development - Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth
• Free Parking and EV charging
• Parental Leave Program
• Friendly Work Environment that values collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED