Security Shift Supervisor - Unarmed

Allied Universal • El Paso, TX

2d

About The Position

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range.

Applicants must meet the stated age and education or experience criteria, communicate effectively, use initiative and independent judgment within established guidelines, and be able to prepare reports and logs and understand operating procedures. The role requires intermediate computer skills for client-specific wireless technology, strong customer service, and the ability to respond calmly and efficiently to common and crisis situations. Licensing requirements may apply under state or local rules. Additional driving qualifications apply to driving positions.

Requirements

• Be at least 18 years of age.
• Possess a high school diploma or equivalent, or have five years of verifiable experience.
• Have effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
• Use initiative and independent judgment within established guidelines.
• Frequently prepare written reports and logs in neat, legible handwriting.
• Read and understand operating procedures and instructions.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
• Have intermediate computer skills to use client-specific wireless technology.
• Handle common and crisis situations at the client site calmly and efficiently.
• Demonstrate exceptional customer service and communication skills.
• For driving positions: possess a valid driver's license and at least one year of driving experience; have a clean driving record as defined in the posting, meet the company's minimum insurance requirements, and be able to safely operate a vehicle.

Responsibilities

• Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide exceptional customer service and communication.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED