Security Shift Supervisor

Allied Universal • Concord, MA

9d • Onsite

About The Position

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Ability to use initiative and independent judgment within established guidelines
• Intermediate computer skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• At least 1 year of security experience
• Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• May be required to pass Drivers Record check

Nice To Haves

• Supervisor experience
• Hospital security experience
• Possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Handle both common and crisis situations at the client site, calmly and efficiently.
• Display exceptional customer service and communication skills.
• Prepare written reports and logs in neat, legible handwriting.
• Read and understand all operating procedures and instructions.
• Utilize innovative, wireless technology at client specific sites.

Benefits

• Paid training
• Paid orientation
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED