Security Shift Supervisor - Office High Rise - Chicago

Titan Security GroupChicago, IL
Onsite

About The Position

Titan Security is seeking a Security Shift Supervisor for an office high-rise in Chicago. Titan Security is dedicated to serving clients and building careers, offering personalized security solutions and a culture of excellence. Named a nationally recognized Top Workplace, Titan provides opportunities for learning, growth, and success through core values of being Unified, Transparent, Innovative, Committed, and Accountable. This role offers a meaningful career where you can make a difference.

Requirements

  • At least 2 years of continuous supervisory experience.
  • High School diploma or general education degree (GED).
  • 3 years prior satisfactory employment as a security officer or directly related experience.
  • Must be at least 18 years of age.
  • Valid Security License if required by state.
  • Driver's license as applicable.
  • Ability to read, write, speak, and understand English.
  • Ability to pass pre-employment drug screen and criminal background check.
  • Must maintain a working telephone number.

Nice To Haves

  • Bi-lingual

Responsibilities

  • Supervise operations of an assigned Client site on assigned shift.
  • Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
  • Manage a team of security officers, including scheduling, payroll, training, coaching, development, and support.
  • Ensure high-quality security services to protect people and property.
  • Handle escalated security issues or emergency situations appropriately.
  • Develop staff in technical and professional skills through performance management.
  • Provide a great work environment by treating staff with respect.
  • Coordinate and/or conduct site-specific training, client-specific training, and annual refresher training.
  • Reconcile logs, shift responsibilities, and patrols; review incident reports and coordinate preliminary investigations.
  • Develop and maintain operational procedures and post orders.
  • Train and qualify to work assigned post, understanding specific and general post instructions.
  • Maintain access control procedures set by building management.
  • Utilize access control systems, visitor management systems, and CCTV systems.
  • Identify tenants and visitors upon arrival.
  • Ensure visitors and vendors are properly signed in.
  • Observe departing personnel to guard against theft.
  • Monitor security cameras.
  • Respond to incidents including property emergencies.
  • Conduct general patrols of the property, including interior and exterior, in various weather conditions.
  • Stand/sit/walk for extended periods of time.
  • Assist tenants and visitors with directions and general business information.
  • Record data such as property damage, unusual occurrences, and equipment malfunctions.
  • Maintain clear, accurate logs pertaining to people or property.
  • Provide excellent Customer Service.
  • Perform other duties as assigned.

Benefits

  • Paid time off
  • Paid holidays
  • Medical and Dental insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training
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