Security Shift Supervisor - Unarmed Full Time

Allied Universal • Allentown, PA

1d • Onsite

About The Position

Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Ability to use initiative and independent judgment within established guidelines
• Ability to frequently prepare written reports and logs in neat, legible handwriting
• Ability to read and understand all operating procedures and instructions
• Possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Security Experience - +1 Years
• Supervisory Experience
• Access Control/Badge Experience
• Alarm Panel Experience
• Comfortable Using Computer or Tablet
• CPR Certification
• Customer Service Experience

Responsibilities

• Manage security personnel, including assigning tasks, delegating duties, and monitoring performance.
• Conduct daily briefings with the security team.
• Respond to security incidents and notify the proper authorities and clients.
• Monitor security systems and CCTV, and perform regular patrols to identify potential breaches.
• Ensure that security officers and other personnel follow post orders and complete established rounds.
• File required reports.
• Interview, hire, and train security staff, including new hires and current staff, covering topics such as workplace searches, drug and alcohol procedures, and other safety and security topics.
• Keep daily records of security-related incidents.
• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Benefits

• Rewarding careers that provide you a sense of purpose
• Dynamic, welcoming, and collaborative workplace
• Part of a team that contributes to a culture that positively impacts the communities and customers we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED