FT Shift Supervisor - Nashville, TN

Silverseal•Nashville, TN

5d•Onsite

About The Position

We are currently seeking to fill the role of Security Shift Supervisor for a mixed-use complex located in downtown Nashville, Tennessee. This is a full-time position with responsibilities including direct supervision, training, and evaluation of security personnel, ensuring post orders and site protocols are maintained, and conducting on-the-job training for security officers. The role also involves overseeing shift activities, conducting shift briefings, scheduling personnel, and leading investigations into security incidents.

Requirements

Valid TN security guard license
A minimum of two (2) year work history in a security supervisory role
Provide friendly and exceptional customer service for the business
Excellent verbal and written communication skills
Ability to write accurate and concise reports for team members and supervisors
Ability to handle stressful situations and make sound judgement calmly and effectively

Nice To Haves

Experience in scheduling, security operations, and other functions of the security industry are a plus.
Associate’s Degree, or its equivalent, or related prior experience in the corporate security industry and/or military is preferred.

Responsibilities

Direct supervision, training, and evaluation of the security personnel’s performance.
Ensuring that all respective post orders and relative site protocols are being properly maintained, updated, and relayed to the security officers.
Conduct on-the-job training of the security officers which includes, but is not limited to, post order reviews, routine responsibility changes, emergency situational responses, and specific client needs as applicable.
Responsible for the numerous supervisory and operational needs of the organization.
Oversight of the respective shift’s activity as well as of its assigned security personnel.
Conduct briefings at the start of each shift to inform security personnel of pertinent information regarding site security activity and matters.
Responsible for the scheduling of personnel to cover the respective work shifts as well as of possible special event assignment coverage at our client offices.
Responsible for leading and/or assisting with situational investigations and/or the reporting of dangerous or otherwise unusual and suspicious activities and circumstances.
Responding to and deciding on what actions should be taken, based on the respective situation, its known facts, and position limitations.