Security Shift Supervisor (Dallas Regional Office)

St. Moritz Security Services•Richardson, TX

12d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a Security Shift Supervisor for their Dallas Regional Office. With over 43 years in the security industry, St. Moritz emphasizes the importance of quality people in implementing successful security programs. The company is committed to providing the highest level of service from the top down.

Requirements

Must possess a valid Texas Guard Card.
Must pass a background and drug test.
3 years Supervisory experience required.
Minimum high school diploma or equivalent required.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate, and able to use good independent judgment and discretion.
Outstanding verbal and written communication skills required.
Texas Level 2 Certification Requirements.

Nice To Haves

High Rise experience preferred.
The security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
Supervisory experience preferred.
May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.
Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.

Responsibilities

Provide security services at assigned locations with a focus on observing and reporting.
Monitor and report all activity.
Conduct foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrols of applicable interior and/or exterior areas.
Report suspicious activities and persons.
Write detailed narrative reports and maintain daily activity reports (DAR’s).
Enforce post orders, site rules, regulations, policies, and procedures.
Respond to emergency situations requiring security assistance.
Execute security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
Identify and report security threats, unsafe conditions or hazards, and/or other emergency situations.
Perform site-specific duties such as customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, and loading dock security.
Contact appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
Know all site-specific policies and procedures, and implement emergency response activities as appropriate.
Follow all company procedures, maintain acceptable attendance, and adhere to all grooming and customer service standards.
Participate in all company and site required orientation and training programs.
Respond to any incidents that occur during shift, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s).