Security Services Manager
About The Position
The Security Services Manager leads the planning, implementation, and lifecycle management of enterprise security technology new installations and existing equipment, across Jefferson's healthcare, University, and Corporate Enterprise environments. This role ensures the effective deployment, integration, and performance of electronic security systems, including access control, video surveillance, weapon detection, and related technologies. The role oversees security technology equipment installation and maintenance, vendor coordination, physical security capital investment, and technical standards while ensuring compliance with regulatory requirements, organizational policies, and life safety considerations. This role collaborates with stakeholders to deliver secure, reliable, and scalable security solutions aligned with enterprise risk management objectives.
Requirements
- High School Diploma/GED
- 10 years of experience working with security systems, including service and maintenance across a broad spectrum of access control, intrusion detection, and video surveillance systems such as Victor, Software House, Genetec, and Lenel.
- C-Cure 9000 Advanced System Integrator Certification
- C-Cure 900 Advance System Manager Certification
- Strong understanding of enterprise security systems architecture and integration.
- Working knowledge of network infrastructure and IP-based security technologies.
- Familiarity with regulatory and life safety requirements in healthcare or complex environments.
- Working knowledge of low-voltage electronic security systems.
- Working knowledge of network principles.
- PSP - Physical Security Professional - American Society for Industrial Security Within 2 Years
- GS - General Safety - OSHA Within 90 Days
Nice To Haves
- Bachelor’s Degree or 3 years Experience and proven supervisory experience
- Strong project management and organizational skills.
- Ability to manage multiple priorities and complex service requests.
- Analytical problem-solving and decision-making abilities.
- Effective communication and stakeholder engagement skills.
- Financial acumen for project and services budgeting with cost control.
Responsibilities
- Manage multiple service requests across enterprise locations
- Oversee the enterprise security systems and maintenance service program
- Support training for security personnel and system end users.
- Provide security systems service updates, risk assessments, and performance metrics.
- Recommend improvements and technology enhancements aligned with the enterprise security strategy.
- Support system integrations, upgrades, and platform migrations.
- Ensure proper system commissioning, documentation, and turnover to operations teams.
- Provide technical guidance on system architecture, interoperability, and network connectivity.
- Review system designs, shop drawings, and submittals for compliance and performance requirements.
- Collaborate with IT and infrastructure teams to ensure network compatibility and data security
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
