Security & Safety Supervisor (Full Time)

AccorHotel•Kohala Coast, HI

4d•Onsite

About The Position

To look after the safety and security of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts. To train all colleagues and officers on all aspects of security and safety with full responsibility of Emergency Response Plans.

Requirements

2 years minimum in Security Management
5 years minimum in Facility/Workplace security
Diploma/ Certification in Security programs or Law Enforcement etc.
Fire safety certification
First aid certification
Able to adapt to a multi-national environment
Occupational Health and Safety certification highly regarded
Must have basic math skills
Must be a team player and work in a fast paced environment
Must be detailed oriented and have proven organizational skills
Must have intermediate skills computer skills.
Must have ability to solve practical problems and deal with a variety of situations.
The ability to interpret a variety of instructions in either written, oral, diagram or schedule form.
Thorough knowledge of Federal/Provincial/State/Municipal/County codes covering health & safety, fire, building, Innkeepers Act and Hospitality Law
Thorough knowledge of all operational aspects of a hotel security department and experience in handling administrative and managerial matters
Fire safety and First Aid certification
Strong leadership and communication skills
Analytical skills, strength as a developer and a leader of others are essential
Ability to train others and lead training course for all colleagues
International experience an asset
Meet the minimum Security license requirements in local environment
Must be legally eligible to work in the United States.

Nice To Haves

Fairmont leaders highly regarded (flexibility on the above)

Responsibilities

Supervise and Coach the Security Team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all corporate and property standards and policies.
Contribute to improvement and development of the Security and Safety Department with written recommendations submitted to the Director or Security and Safety.
Ensure communication is provided throughout the hotel and department as needed.
Ensure Confidentiality in the Department.
Consistent development, support, promotion and enforcement of hotel policy relating to colleague and guest safety and security and loss prevention programs.
Maintain all Policies and Procedures and Local Standard Operating Procedures.
Complete security reports as needed.
Review reports on a daily basis to ensure all relevant information is communicated throughout the hotel, i.e. guest/colleague accidents, incidents, emergencies, threats, theft, etc.
Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems.
Maintain scheduling, vacation days, lieu days and sick day lists.
Assign duties and schedule staff, balancing needs of hotel and productivity standards.
Monitor security staff activity and coach subordinate performance as needed, including discipline.
Monitor all suspicious activity on or about the hotel property and communicate to Director of Security and Safety.
Liaisons with all departments on Security matters, i.e. group resumes, parking requirements, etc.
Maintains and updates, Lockers, Parking Logs, requisitions, and other records.
Control all security and safety shifts professionally and responsibly.
Conduct performance evaluations of all Security and Safety officers.
Upholds the highest standard of internal and external customer service at all times.
Investigate and follow up on any reports made by guest or colleagues.
Supervise the day to day operations for all guest needs including both group and leisure.
All colleague activities, vendors, public.
Provide security assistance to all colleagues and guest.
Maintain and control all key card access and locks.
Manage guest lost and found.
Understand and execute Business Continuity Plan and Disaster Plan appropriately.
Understand and execute Fire/ Evacuation Response Plan including practical firefighting.
Monitor all suspicious activity on or about the hotel property and handle accordingly.
Responsible for upholding all security and safety procedures and policies.
Ensure we protect all assets of the Hotel, including colleagues and guest.
Present Security and Safety presentation at Colleague orientations.
Ensure Compliance with OSHA and HIOSH Standards and prevention measures.
Monitor all safety violations and communicate accordingly.
Conduct walk through of hotel property.
Promote safe work practices.
Liaise with Government authorities and be familiar with all regulations.

Benefits

Premium preferred provider medical/drug/vision benefits at competitive prices
Employer paid coverage for group life and accidental insurance coverage ($7,500)
401(k)/retirement saving plan & matching program
11 paid holiday/personal days per year
10 days of paid vacation that begin accruing immediately
50% discounts at hotel restaurants
30% discount on retail items at our Fairmont Store
30% discount of services offered in our Spa Without Walls
Travel Program with employee discounts at Accor properties
Friends & Family rates (5,000+ hotels worldwide)
Complimentary meals in our employee dining facility