Security Response Officer

AlternativesBillings, MT
Onsite

About The Position

We are hiring a Security Response Officer (SRO) to monitor and document security operations and incidents involving residents. This role also involves assisting and occasionally working as a Client Advisor, helping with unit monitoring and other security functions. Flexibility is key, as you will need to assume various duties as needed, including monitoring secured units. Your regular functions will include responding to all requests for assistance and emergencies, monitoring and regulating resident movement, maintaining a security presence and order, and patrolling the facility campus and perimeter. Additionally, you will perform Client Advisor duties such as headcounts, pat-downs, searches, and checking residents in and out of the facility. Being a team player is imperative in this position, ensuring the safety of staff and residents is always the top priority.

Requirements

  • At least one year of experience in security-based roles.
  • Minimum of 1 years’ experience in security, military, and/or corrections work.
  • High School Diploma or equivalent.
  • Valid driver’s license.
  • Ability to pass federal drug screen process and background check.

Nice To Haves

  • Corrections experience being a plus.
  • Strong teamwork mindset.
  • Flexibility to take on various duties as needed.
  • Ability to work collaboratively with others.
  • Attention to detail.
  • Clear documentation skills.
  • Capability to respond effectively to occasional emergencies.

Responsibilities

  • Monitor and document security operations and incidents involving residents.
  • Assist and occasionally work as a Client Advisor, helping with unit monitoring and other security functions.
  • Assume various duties as needed, including monitoring secured units.
  • Respond to all requests for assistance and emergencies.
  • Monitor and regulate resident movement.
  • Maintain a security presence and order.
  • Patrol the facility campus and perimeter.
  • Perform Client Advisor duties such as headcounts, pat-downs, searches, and checking residents in and out of the facility.
  • Ensure the safety of staff and residents.

Benefits

  • Medical insurance with employer contribution.
  • Dental insurance with 100% employer-paid employee-only coverage.
  • Affordable vision plans.
  • Life Insurance ($25,000 coverage).
  • Short-and-Long-term Disability (100% employer-paid).
  • 401k/Retirement Plan with annual employer profit sharing.
  • Supplemental AFLAC plans.
  • PTO Accrual from first paycheck.
  • 11 paid holidays for full-time employees.
  • Student Loan Forgiveness (PSLF-eligible employer).
  • Scholarship Program.
  • Career Growth opportunities with internal promotion.
  • Sunshine Teams for morale boosting and activities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service