Security Receptionist

Hospital for Special Surgery • New York, NY

1d • Onsite

About The Position

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report and was the first hospital in New York City to receive the Magnet Award for Nursing Excellence. The organization offers an innovative, supportive, and inclusive environment with opportunities for growth and success. The Security Receptionist role is within the HSS Security department, seeking a responsible and detail-oriented individual to assist with a range of duties and responsibilities.

Requirements

• 2 years of administrative support and/or clerical experience required
• Minimum Education: High School or equivalent
• Ability to prioritize and handle multiple tasks simultaneously, often under a deadline and in a fast-paced environment
• Strong attention to detail, with excellent organizational and interpersonal skills
• Strong customer service skills
• Present and maintain a courteous and professional demeanor
• Ability to maintain confidentiality and uphold security policies and procedures
• Ability to work in a team setting and coordinate with locksmiths as well as senior Security personnel
• Ability to independently resolve issues and handle unexpected challenges
• Excellent verbal and written communication skills
• Excellent computer skills – knowledge of Microsoft Office Suite applications including: Outlook, Word, Excel, and other office automation tools and systems.
• Ability to adjust to changing situations, work assignments and work schedule

Nice To Haves

• healthcare administration experience preferred

Responsibilities

• Key Management utilizing SimpleK software to keep track of key access and control, requests, work orders and any/all services provided by HSS locksmiths.
• Coordinate with locksmiths for repairs and installations.
• Monitor and accurately report any observed discrepancies or possible security breaches, related to keys, to senior Security leadership immediately.
• Create and issue employee identification badges, as needed, upon request.
• Organize and maintain relevant departmental documentation
• Answer and direct incoming calls to the appropriate security personnel
• Provide information and assistance to staff regarding security access control policies and procedures, including but not limited to the formal intake process for key and/or lock requests.
• Additional database entry and maintenance as instructed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees