Security Receptionist

Securitas•Houston, TX

2d•Onsite

About The Position

Securitas is seeking a professional and customer-focused Security Receptionist to join our team in Houston, TX. This position serves as the first point of contact for visitors, employees, and contractors while supporting site security operations in a professional office environment. The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to balance customer service responsibilities with essential security functions. Candidates should be comfortable working with computers, managing multiple tasks, and maintaining a welcoming yet secure atmosphere.

Requirements

Minimum 1 year of security experience.
High school diploma or GED.
Strong computer skills and ability to learn security and visitor management systems.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to multitask and remain organized in a fast-paced environment.
Professional appearance and demeanor.

Nice To Haves

Previous receptionist, front desk, concierge, or administrative experience.
Experience with access control systems and visitor management software.
Experience working in a corporate or professional office setting.

Responsibilities

Greet and assist visitors, employees, vendors, and contractors in a friendly and professional manner.
Monitor and manage access control systems to ensure authorized facility access.
Verify identification and credentials prior to granting access.
Issue visitor badges and maintain visitor management procedures.
Answer incoming phone calls and direct inquiries appropriately.
Maintain accurate visitor logs, records, and security documentation.
Monitor lobby activity and report suspicious or unusual activity.
Provide exceptional customer service while enforcing site policies and procedures.
Communicate effectively with employees, management, and visitors.
Assist with incident reporting and documentation as needed.
Support overall site security operations and maintain a professional front desk presence.