Security/Public Safety Officer - Patrol Historic Area

Colonial Williamsburg Foundation•Williamsburg, VA

27d

About The Position

Public Safety Officers patrol all Colonial Williamsburg properties to ensure the safety of employees, guests, contractors, and property. They monitor conditions, respond promptly to emergencies and calls for service, enforce Foundation rules, assist and escort individuals, and provide first aid, CPR, and AED support as needed. Officers document incidents, support communications operations, and maintain positive interactions with the public to reduce risks and enhance safety.

Requirements

High school diploma or equivalent.
Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria.
Must be able to provide a 5-year Motor Vehicle Record prior to employment
Must be at least 21 years of age
May not have more than 1 moving violation or at fault accident within 12 months
May not have more than 2 moving violations or at fault accidents within 36 months
May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.
Excellent public contact skills, including the ability to interact effectively under stressfulcircumstances.
Strong verbal and written communication skills.
Ability to read, write, and prepare reports using a computer.
Sound judgment and decision-making under pressure.
No history of criminal convictions, except minor traffic violations.
Ability to qualify annually in CPR, first aid, and AED use.
Flexibility to work irregular or extended hours, including rotating shifts, evenings, weekends, and holidays.
As an essential employee, ability to report to and remain at work during poor weather, storm events, or emergency conditions.
Must pass pre-employment substance abuse testing and be subject to random alcohol and controlled substance testing.
Obtain and maintain Virginia Department of Criminal Justice Services (DCJS) certification as an unarmed security officer within 120 days of hire.

Nice To Haves

Two years of public contact experience.
Two years of college coursework.
One year of experience with Colonial Williamsburg.
Current certification in CPR, first aid, and AED use.

Responsibilities

Conduct routine patrols and inspections of Colonial Williamsburg properties, including historic sites, museums, hotels, restaurants, retail locations, golf courses, and parking areas.
Document unusual conditions, situations, or events, and report findings accurately and promptly to management.
Monitor safety conditions and report deficiencies.
Provide assistance and backup to other Public Safety staff and the public as needed.
Perform opening and closing procedures for designated buildings.
Detect and investigate crimes or unusual activities, including surveillance, interviewing victims, suspects, and witnesses, collecting evidence, and reporting findings to the shift supervisor.
Mediate disputes, maintain order, and respond to disturbances.
Administer first aid, CPR, and operate AEDs, assisting incapacitated persons when necessary.
Enforce Foundation rules and regulations and control access to restricted areas.
Relieve communications operators as needed, being familiar with alarm systems, communications equipment, logs, records, and CAD systems.
Escort employees and guests, set up crowd, traffic, and parking control equipment.
Maintain open communication to foster positive relationships with employees, guests, and residents and reduce the potential for crime.
Perform other duties as assigned.