Security Professional Flex Officer - Healthcare

Allied Universal•Twinsburg, OH

About The Position

Allied Universal is hiring a Security Professional Flex Officer to serve and safeguard clients across industries, including healthcare, education, and finance. Officers use a shift-pickup platform to view and claim open shifts according to their availability, gaining experience at different sites. The role offers flexible scheduling and may involve irregular shifts with little or no advance notice. The officer performs security and safety duties, monitors access and site conditions, responds to incidents and emergencies, prepares required reports and logs, and assists customers, employees, and visitors professionally.

Requirements

  • High school diploma or equivalent, or five years of verifiable experience.
  • Licensing may be required before employment, subject to state and/or local laws and regulations.
  • Valid driver's license if driving a company- or customer-owned vehicle.
  • Must pass a background investigation, consistent with applicable laws.
  • Must pass a drug screen to the extent permitted by law.
  • At least 18 years of age, or older if required by the state; 21 years if armed.
  • Reliability and ability to adapt to different post assignments.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills, including the ability to write informatively, clearly, and accurately.
  • Active listening and problem-solving skills.
  • Ability to assess and evaluate situations, identifying critical issues quickly and accurately.
  • Ability to mediate conflict with tact and diplomacy.
  • Teamwork.
  • Attention to detail.
  • No prior experience is required.

Nice To Haves

  • Ability to speak, read, and write in multiple languages, such as Spanish, Portuguese, French, or Arabic.
  • Prior security, military, or law enforcement experience.

Responsibilities

  • Perform security patrols of designated areas on foot or in a vehicle.
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards.
  • Sound alarms or call the police or fire department in case of fire or the presence of unauthorized persons.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Permit authorized persons to enter the property and monitor entrances and exits.
  • Observe departing personnel to protect against theft of company property and ensure authorized property removal complies with client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
  • Aid customers, employees, and visitors in a courteous and professional manner.
  • Make emergency notifications as necessary pursuant to site Post Orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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