Security Personnel
About The Position
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests. The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees – we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits. The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking a responsible, professional, and self-motivated part-time Security Personnel who can create a safe environment for all on property while engaging with guests. We look forward to connecting with you!
Requirements
- Able to speak fluent English
Nice To Haves
- Previous unarmed security experience preferred
- Excellent knowledge of public safety and security procedures and protocols
- Strong communication and conflict-resolution skills
- Able to work very well under stress
- Able to maintain professionalism and commitment to customer service
Responsibilities
- Maintains a safe environment for The Cliffs Hotel & Spa staff and guests by being a visible presence in all areas of the hotel property
- Monitors and controls access to the property's entrances and exits, ensuring only authorized individuals enter the property and checking for wristbands when required for entry
- Regularly patrols the property, including but not limited to restaurant, hotel, grounds and parking lot
- If designated to be stationed, remain a consistent and visible presence at the specified location as directed
- Observes people and surroundings to uncover and detect suspicious activity
- Deters unsafe incidents by providing exceptional service while enforcing company procedures
- Uses de-escalation techniques to manage conflicts and ensure safety for self and others
- Takes accurate notes of unusual occurrences and reports to manager on duty immediately
- Responds quickly to incidents, gathering information and documentation in partnership with Front Office Supervisors or MOD
- Communicates effectively with other departments, including Valet, Food & Beverage, Banquets, and Sales team, and law enforcement as needed
- Maintains professional and gracious attitude with others, while demonstrating integrity at all times
- Follow Cliffs policies and procedures, including those for safety/security, while enforcing all local and state regulations
- Comply fully and consistently with all the hotel conditions of employment and standards of uniform, grooming, and safety measures
- Assists in emergency and security procedures as directed by the employee manual and the established emergency plan
- Performs other tasks as assigned by manager
Benefits
- daily discounted lunches from our restaurant
- special hotel benefits
- employee appreciation events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
