Security Patrol Officer

Signal Security•Bradenton, FL

16d•Onsite

About The Position

Signal Security is seeking a professional and observant Security Officer to conduct daily foot patrols of a commercial plaza. The officer will be responsible for maintaining a visible security presence, identifying suspicious activity, and helping ensure a safe environment for tenants, customers, and visitors. A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

Valid Florida Class D Security License.
Reliable transportation.
Strong observation and communication skills.
Ability to walk and stand for extended periods.
Professional appearance and customer service mindset.
21 years of age or older.
High school diploma or GED.
Pass background check and drug test.
Must have valid driver’s license and good driving record.
Must have reliable transportation.
Complete training modules within first month.
Excellent organization, oral, and written communication skills.
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Must be able to move equipment weighing up to 20 pounds.

Nice To Haves

Previous security experience preferred but not required.

Responsibilities

Conduct foot patrols throughout the plaza for approximately 4 hours per day.
Monitor for suspicious activity, safety hazards, and security concerns.
Deter and address loitering, trespassing, and vagrancy.
Engage professionally with tenants, customers, and visitors.
Report incidents, disturbances, and policy violations.
Document patrol activities through daily reports.
Communicate with management and dispatch as needed.
Respond appropriately to security-related situations while maintaining a professional demeanor.
Conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
Interact with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
Consistently communicate with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.