Security Patrol Officer

Signal Security•Bradenton, FL

5d•Onsite

About The Position

Signal Security is seeking a professional and observant Security Officer to conduct nightly foot/vehicle patrols of multiple commercial/residential properties. The officer will be responsible for maintaining a visible security presence, identifying suspicious activity, and helping ensure a safe environment for tenants, customers, and visitors. A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

Valid Florida Class D Security License.
Reliable transportation.
Top notch observation and communication skills.
Ability to focus and be aware for extended periods.
Professional appearance and customer service mindset.
Previous security experience required.
21 years of age or older
High school diploma or GED
Pass background check and drug test
Must have valid driver’s license and good driving record
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Nice To Haves

Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

Conduct multiple vehicle/foot patrols for various properties.
Monitor for suspicious activity, safety hazards, and security concerns.
Deter and address loitering, trespassing, and vagrancy.
Engage professionally with tenants, customers, and visitors.
Report incidents, disturbances, and policy violations.
Document patrol activities through daily reports.
Communicate with management and dispatch as needed.
Respond appropriately to security-related situations while maintaining a professional demeanor.
Conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
Interact with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
Consistently communicate with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.