Security Patrol Officer I

Arizona Diamondbacks•Phoenix, AZ

25d•Onsite

About The Position

Under the supervision of the Shift Supervisor, Patrol Officer I’s are responsible for providing physical security, property protection and life safety. POIs are also responsible for assisting with investigations and aiding in routine and emergency situations. Officers must be familiar with navigating the stadium and operating procedures of various posted and mobile positions.

Requirements

Excellent written and verbal communication skills.
Basic computer skills including proficiency in Microsoft 365 including (Word, Outlook and Teams).
Basic skills with Raven Controls and Titan HST systems.
Strong ability to work well with co-workers and supervisors in a team environment.
Knowledge of basic security and investigative procedures, tactics, and techniques.
Ability to perform all physical requirements of the position.
Maintain a neat, professional appearance.
Friendly, outgoing professional demeanor/attitude.
Bilingual-English/Spanish preferred.
Flexible schedule with the ability to work various shifts including nights and weekends.
History of reliability and accountability.
Ability to pass required training within specified time periods after hire date.
1-2 years of security experience.
Prior military, corrections, law enforcement or security experience preferred.
Experience in large venue, or special event security preferred.
Valid Arizona Driver’s License.
First Aid/CPR/AED Certification (within six months of hire).
Axon Body Worn Camera Training (within 30 days of hire).
Golf Cart Safety Training (within 30 days of hire).
Raven Controls Knowledgebase Training: Filtering & Searching Main Log Page, Main Log Page, Editing Notes, Create A Note.
Additional training as assigned at the direction of the Manager, Security Operations & Development.

Nice To Haves

Bilingual-English/Spanish preferred.
Prior military, corrections, law enforcement or security experience preferred.
Experience in large venue, or special event security preferred.

Responsibilities

Conduct multiple foot/cart patrols of the stadium.
Open and secure doors throughout the stadium as requested.
Investigate suspicious activity, violations of organizational policy and criminal behavior/activity.
Respond to alarms and emergencies in a timely and efficient manner.
Assist staff and guests during emergencies, including assisting in evacuations.
Work static/fixed posts.
Conduct vehicle inspections including vehicle undercarriages.
Conduct bag and personnel screening including the use of Ceia OpenGate and hand-held metal detectors.
Perform access control and credential checking at B5, B6 and B7 posts.
Efficient and consistent use of the Sign-in Log during check-ins at fixed posts.
Conduct multiple observations when posted at B5, B6, B7 posts.
Complete accurate and timely reports and paperwork.
Provide assistance, directions and information to guests and staff.
Enforce facility and department policies and procedures as well as the guest code of conduct.
Adhere to all appearance and uniform standards.
Other duties as assigned.

Benefits

Health benefits that start your first day of employment (Medical, Dental, Vision)
Generous 401K plan
Employee Assistance Program
13 paid holidays
Paid Vacation
Sick days (6)
Extended Holiday Break
Paid Parental Leave (12 weeks)
Team Shop Discount
Free Gym Membership
Complementary tickets to Diamondbacks home games
Free parking