Security Operations Specialist 1

Panduit • Tinley Park, IL

2d • Onsite

About The Position

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit! Bring your vigilance, communication skills, and ability to respond when it matters most—and be part of a team that keeps our organization safe, secure, and moving forward. Join our team as a Security Operations Specialist and help protect people, facilities, and global operations. The Security Operations Specialist supports global security operations by monitoring facilities, managing access control and security systems, and responding to alarms and incidents in real time. The role coordinates communications, emergency response, access requests, and security activities across global locations while maintaining accurate documentation and situational awareness. This position plays a critical role in protecting people, facilities, and business operations through proactive monitoring, rapid response, and effective coordination.

Requirements

• High School Diploma or equivalent required or relevant equivalent experience in lieu of degree.
• 1-3 years in security operations
• Proficient with varies security technology platforms such as access control, CCTV, and incident reporting software.
• Strong computer skills including familiarity with Microsoft office suite.
• Ability to make sound, rational decisions and prioritize tasks effectively while working under pressure.
• Customer Service focused, developing relationships by listening and understanding the customer (both internal and external).
• Anticipates and provides solutions and alternatives to customer needs, giving high priority to customer satisfaction
• Strong observational and analytical skills to detect and investigate security events.
• Driver’s License (valid and in state) Required
• Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future.

Nice To Haves

• First Aid/CPR Certification Preferred

Responsibilities

• Monitor global facilities through CCTV, access control, alarms, and building automation systems.
• Conduct routine facility patrols , verify critical doors and layouts, and identify safety and security hazards.
• Perform preventative maintenance checks and support compliance audits.
• Document shift activities, incidents, patrol findings, and service tickets; escalate high-risk issues to Global Security Supervisors.
• Serve as the primary point of contact for internal and external communications via phone, email, radio, intercoms, and vehicle gates.
• Operate physical security systems to monitor alarms, document responses, and maintain accurate incident and patrol records.
• Conduct system health checks and report security equipment deficiencies.
• Manage the SOC mailbox and complete daily operational tasks.
• Support badge printing, credential assignment, account creation, and access management.
• Operate visitor management systems to ensure contractor and visitor compliance.
• Provide after-hours support for IT inquiries and operational requests.
• Coordinate emergency response activities with on-site response teams and emergency services.
• Respond to medical and facility emergencies , including injuries and life-safety incidents.
• Monitor severe weather and emerging threats , providing timely alerts and ongoing updates.
• Monitor global and regional news and intelligence to identify events that may impact personnel, facilities, or operations.
• Maintain clear communication and coordination throughout incidents until resolution.

Benefits

• Competitive Pay & Benefits: Wages starting at $18.00 - $22.00/hour + 20% shift differential for night shift!
• Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Comprehensive Healthcare Options: Choose from multiple healthcare plans through Blue Cross Blue Shield to find the coverage that works for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED