Security Operations Manager

INTER-CON SECURITY SYSTEMS INC•Enterprise, NV
•$85,000 - $95,000•Onsite

About The Position

Inter-Con Security Systems, Inc., a leading global security company founded in 1973, is seeking a Security Operations Manager for its Las Vegas location. The company provides a full range of physical security services to government and commercial clients across four continents, specializing in customized solutions for high-requirement security needs. Inter-Con employs over 35,000 security personnel worldwide and is known for its expertise in customized, high-requirement security solutions. The Operations Manager will report to the Senior Vice President of Operations and will be responsible for managing the daily operational and administrative functions of multiple security contracts, overseeing a large workforce, and ensuring compliance with performance standards.

Requirements

  • Honorable military discharge, a Bachelor’s degree or 5 years’ experience in an operations management and project management role.
  • Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (e.g. – MS Word, Excel, Access, SharePoint).
  • An understanding of security operations and contracts management preferred.
  • Understand operational KPIs and ability to utilize data to drive operations.
  • Strong interpersonal, critical thinking and time management skills.
  • A great communicator that gets the value of teamwork.
  • Experience in general office setting in a supervisory role preferred.
  • Comfortable in an ever changing, fast paced, sometimes stressful environment.
  • Technologically savvy - experienced with MS Office Suite.
  • Working knowledge of technology driven scheduling platforms a plus.
  • Project management experience.
  • PMP certification a plus.
  • Adept in leading teams in complex problem solving.
  • Customer Service orientation required.
  • Able to interact in a corporate environment and effectively communicate with all levels of management.
  • Must be flexible and possess the ability to meet deadlines in a high tempo environment.
  • Excellent time-management, organization and multi-tasking skills required.
  • A dependable team player with business maturity, enthusiasm, and a positive work attitude.
  • Ability to work in a matrixed environment.
  • A positive and upbeat team member!

Nice To Haves

  • Working knowledge of technology driven scheduling platforms
  • PMP certification
  • An understanding of security operations and contracts management
  • Experience in general office setting in a supervisory role

Responsibilities

  • Manage the daily operational and administrative functions of multiple security contracts, overseeing a large workforce of Inter-Con security personnel.
  • Keep the SVP of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner.
  • Support the SVP of Operations in the operational decision-making process.
  • Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across Nevada.
  • Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption.
  • Ensure the highest standards of conduct, appearance, performance and training are being met at all times.
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