Security Operations Engineer

SafelyYou • Pointe-Claire, QC

1d • Remote

About The Position

SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities. Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation. As the SecOps Engineer, you will be a key technical executor and operational anchor within the Security Operations function of the Enterprise Information Technology (EIT) department. This role is designed for a high-level individual contributor who owns the technical execution, systems hardening, and lifecycle management of our internal platforms. This position is being established to drive systemic maturity across our infrastructure. By taking ownership of application onboarding, systems administration, and infrastructure hardening, you will establish a resilient baseline that allows our security function to proactively scale and maintain strong operational rigor. You'll be operating primarily within an AWS cloud environment and Google Workspace, alongside a modern toolchain spanning infrastructure-as-code for provisioning and change management, identity and access management across enterprise and customer-facing systems, continuous compliance and audit automation, and an observability stack for logging, monitoring, and alerting. This list is illustrative rather than exhaustive — as we scale, there's real opportunity to help evaluate and lead new tooling in growth areas.

Requirements

• 6–8 years of experience in Systems Administration, Systems Engineering, or IT Operations, with a proven track record of shifting your career focus into security operations.
• Proven experience configuring SIEM platforms, managing log aggregation, and building effective alerting logic.
• Hands-on experience using automation scripts, tools, or AI-driven capabilities to optimize security operations and workflows.
• Deep technical knowledge of securing cloud environments, network configurations, identity providers (IdP), and enterprise SaaS ecosystems.
• Proven ability to lead cross-functional technical projects, interface with external third-party security vendors, and translate raw vulnerability data into actionable remediation steps.
• Exceptional ability to break down complex system architectures into clear runbooks, and the communication skills necessary to translate technical threat intel into digestible updates for non-technical company teams.

Nice To Haves

• Security-focused certifications (e.g., Security+, CEH, GISF) or Cloud/Systems certifications (AWS, Google) are highly valued.

Responsibilities

• Act as the primary internal technical lead for upcoming third-party security assessments and external vulnerability testing, driving vendor coordination, timeline management, and remediation tracking.
• Lead the design, implementation, and ongoing management of our Security Information and Event Management (SIEM) capability. Establish robust log analysis pipelines to ensure comprehensive visibility into environment logs and system telemetry.
• Leverage modern AI tools and automation frameworks to streamline incident detection, reduce false positives, and automate routine operational tasks, maximizing the efficiency of our security infrastructure.
• Contribute to the meaningful development of a proactive threat intelligence review process. Keep the EIT team informed on relevant, emerging security trends and distill this data into actionable guidance for other teams across the company.
• Own the initial setup, secure configuration, and baseline hardening of new infrastructure, applications, and corporate systems across the enterprise.
• Develop clean, repeatable documentation and runbooks to seamlessly transition newly hardened systems over to the Support team for day-to-day maintenance, eliminating single points of failure.
• Manage high-level systems work, application onboarding, and lifecycle ownership within EIT to maintain continuous attack surface visibility.
• Partner closely with the IT Support lane to establish seamless handover workflows, share threat intelligence, and collaborate on routine incident response procedures to ensure enterprise-wide operational resilience.
• Serve as the first point of contact for security-related findings and requests currently escalated ad hoc into DevOps (Shared Services/R&D) tickets. Own initial triage, resolve what can be resolved within SecOps, and only forward to DevOps what genuinely requires their ownership — reducing the unpredictable inbound load this creates for that team today.

Benefits

• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• 401k Program
• Monthly Education, Well-being & WFH stipends
• Non-accrual PTO
• Growth Potential
• Company Retreats
• Medical & Family/Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed