Security Operations Engineer II

Credit Acceptance Corporation•San Francisco, CA

1d•Hybrid

About The Position

Credit Acceptance is seeking a Security Operations Engineer II to operate, maintain, and improve enterprise Cyber Defense platforms across endpoint, web, network, monitoring, and automation services. The role supports security operations by maintaining platform integrations and policies, investigating alerts and incidents, improving detection and response capabilities, and automating repeatable workflows. It uses Infrastructure as Code, version control, testing, change-management practices, and AI-assisted workflows with appropriate access controls, human oversight, and audit requirements. The position works primarily remotely, with occasional travel to a Credit Acceptance building. The stated work model is hybrid: two work-from-home days and three standard in-office days each week at a local office. Candidates must reside in or be willing to relocate to the greater Southfield, Michigan area; greater Bellevue, Washington area; or San Francisco Bay Area, California. The role participates in an on-call rotation, including nights, weekends, and holidays.

Requirements

Bachelor’s degree in computer science, Information Systems, Cybersecurity, or a related field, or equivalent practical experience.
Minimum 2 years of experience in cybersecurity engineering, security operations, incident response, or a related technical field.
Experience triaging cybersecurity alerts or incidents and supporting approved containment actions.
Hands-on experience supporting enterprise security platforms in at least two areas such as SIEM, EDR, secure web access, WAF, automation, or detection engineering.
Experience using a scripting or automation language and working with APIs, webhooks, or structured configuration files.
Experience with version control and Infrastructure as Code concepts.
Working knowledge of cloud services and cloud security logs.
Understanding of secure authentication, credential handling, and least-privilege access.
Knowledge of incident response, common attacker techniques, and established cybersecurity frameworks.
Ability to troubleshoot across multiple technologies and produce clear technical documentation.
Must reside in or be willing to relocate to the greater Southfield, Michigan area; greater Bellevue, Washington area; or San Francisco Bay Area, California.
Ability to connect security telemetry with investigative needs and translate response needs into maintainable automation.
Sound judgment during incident triage, containment, and escalation.
Critical thinking, attention to detail, and ability to learn unfamiliar technologies quickly.
Ability to manage competing priorities and act independently.
Clear written and verbal communication tailored to the audience.
Ability to work across teams, share knowledge, and escalate risk appropriately.
Required degrees must have been earned at institutions of higher education accredited by the Council for Higher Education Accreditation or equivalent.

Nice To Haves

Experience investigating incidents in public cloud environments and using cloud logs to determine scope.
Experience with security orchestration, incident-response automation, telemetry onboarding, or detection engineering.
Experience with secure web access or web application protection.
Experience creating reusable Infrastructure as Code modules.
Experience using AI-assisted development, agent-based workflows, or containerized automation.
Relevant cybersecurity, security operations, cloud fundamentals, or automation certifications.
Understanding of Credit Acceptance’s business model, operations, and business terminology.

Responsibilities

Operate, maintain, and improve enterprise Cyber Defense platforms across endpoint, web, network, monitoring, and automation services.
Maintain next-generation SIEM integrations; onboard telemetry and resolve ingestion, parsing, or data-quality issues.
Maintain endpoint detection and response capabilities; support investigations and approved containment actions.
Manage secure web access policies, inspection controls, and approved exceptions; troubleshoot access and performance issues.
Support web application protections with network and application teams, including rules, logging, integrations, and approved exceptions.
Perform initial triage of cybersecurity alerts and incidents; gather evidence, document findings, determine scope, and escalate as needed.
Support approved containment, remediation, and recovery actions across enterprise and cloud environments.
Develop and tune detection logic to improve signal quality and investigative value.
Build response playbooks and automate repeatable investigation and response tasks using scripting, APIs, and webhooks.
Use Infrastructure as Code, version control, testing, and change-management practices to maintain approved Cyber Defense resources.
Use AI-assisted workflows to improve analysis and efficiency while applying access controls, testing, human oversight, and audit requirements.
Monitor platform health, maintain technical documentation, share knowledge, and participate in security projects and the on-call rotation.
Perform other duties as assigned.
Remain compliant with company policies, processes, and legal guidelines.
Attend work as required by the department.