Security Operations Center Tier II Analyst

Sentry Insurance • Stevens Point, WI

1d • Hybrid

About The Position

As a Security Operations Tier 2 Analyst, you will investigate, resolve, and report escalated security events to protect the organization from potential threats. You will collaborate with senior team members on complex security alerts and serve as an escalation point during cybersecurity incidents. The role maintains security playbooks and incident resolution procedures, participates in complex security projects, supports security-program metrics, and develops, implements, and maintains tools and platforms used by the Security Operations Center.

The position is based at Sentry’s Stevens Point, Wisconsin office in a hybrid work model and is not fully remote. The stated hybrid schedule offers optional work from home on Mondays and Fridays, with office attendance Tuesday through Thursday. The role participates in an on-call rotation that includes nights and weekends. Sentry does not offer employment in this position to F-1, J-1, or H-1 visa holders for the purpose of obtaining practical experience.

Requirements

• Bachelor’s degree in a cybersecurity field or equivalent work experience.
• At least 2 years of related work experience.
• Ability to participate in an on-call rotation that includes nights and weekends.

Responsibilities

• Investigate security alerts from sources including SIEM, firewalls, IDS, IPS, antivirus, NAC, and other client data sources; identify root causes and impacts to the organization’s security posture.
• Identify resolutions and take appropriate action to defend organizational assets from potential threats.
• Escalate alerts to senior team members when further investigation or resolution is appropriate.
• Investigate and analyze alerts and incidents, report results to management, and maintain detailed records.
• Recommend and implement technology and process improvements to reduce future incidents.
• Create and maintain security playbooks, runbooks, and incident resolution procedures.
• Provide direction to less experienced team members when questions arise.
• Tune security-platform alerting parameters to ensure generated alerts are relevant.
• Create and maintain metric reports for management and team members, and analyze reports to identify concerns and share findings with management.
• Manage moderately complex security projects, including assessing, developing, selecting, and implementing tools and platforms for the Security Operations Center.
• Participate in an on-call rotation that includes nights and weekends.
• Conduct threat hunts, prepare comprehensive reports, and share findings and recommendations with senior team members.
• Maintain knowledge of and uphold company security goals, policies, and standards.
• Operationalize current threat intelligence to protect Sentry infrastructure.
• Interview Sentry associates to clarify security incidents in which they may have been involved.
• Perform other job-related duties as assigned.

Benefits

• Optional work from home Mondays and Fridays, with office work Tuesday through Thursday.
• Technology and tools for office and home workspaces provided from day one.
• Dining stipend or meal allowance, depending on location.
• Sentry University and tuition reimbursement.
• Group medical, dental, and vision insurance.
• Parental leave and caregiver leave.
• Pet insurance.
• Wellness resources.
• HSA, FSA, and Dependent Care FSA options.
• Paid time off.
• Paid volunteer time off.
• 401(k) with a 100% company match on the first 8% contributed each pay period; matching funds vest immediately.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level